HELPcare Clinic Rochester is a direct primary care (DPC) clinic that provides primary care office visits, more than 100 diagnostic blood tests as needed, generic prescription medications and metabolic health coaching through an affordable membership. Because we don't participate in insurance, we can keep administrative costs down and share the savings with you. More than 800 of your southeastern Minnesota neighbors have already joined!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.