LensCrafters

4.7
375 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
111 S Broadway, Rochester, MN
55904-6524, United States

Hours

Reviews

4.7
375 reviews
5 stars
337
4 stars
9
3 stars
2
2 stars
6
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for their exceptional, friendly, and personalized service, highlighting individuals like Stan, Samantha, and Kelly for going above and beyond.

Quick Assistance

Many reviews noted the fast and efficient service, with customers appreciating quick repairs and adjustments to their glasses.

Product Selection

The store received positive feedback for its wide selection of stylish frames and quality eyewear options.

Professionalism

Customers remarked on the professionalism and knowledge of the staff, particularly during eye exams and consultations.

Negative Experience

A few customers expressed dissatisfaction with warranty policies and service related to incorrect prescriptions.
  • KS
    Katie Schwenker-Smith
    5 days ago
    5.0
    After my eye exam, Samantha helped me pick out lenses, which is usually a long & stressful event for me because there’s just too many frames to choose from. She asked all the right questions, had me try on about 8 different pairs, and we narrowed them down to the two I ordered. She was super helpful and I’ve never had such an easy time picking out new frames! 10/10 best experience!!
  • SR
    Sam Russell
    Dec 31, 2025
    5.0
    Reagan and the team are spectacular. They had exactly what we needed and delivered in record time. Use them for all of you vision needs.
  • NP
    Naya Phen
    Dec 27, 2025
    5.0
    Stan and Ragen are amazing! They helped me fix my glasses in a matter of minutes after the frame was bent and lens popped out. They are also so kind and were able to attend to other guest while helping me.
  • KA
    Kimberley A
    Dec 26, 2025
    5.0
    Love this place. I bought my Oakley prescription glasses 5-6yrs ago and the nose piece broke off a few days ago. Brought them in and they swapped out n put a new piece I. Free of charge, took like 2 mins. This is why I come here rather than the VA, customer service is top notch!
  • MK
    Michelle Kirkpatrick
    Dec 19, 2025
    5.0
    We came from out of town. My son lost his contacts. I called hoping they’d have his prescription for both eyes. They did! They gave me 2 sample boxes. So kind. Appreciate it I’d give them my business if we lived closer!!

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.