Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
363 reviews
5 stars
326
4 stars
8
3 stars2
2 stars
6
1 star
21
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members are consistently described as friendly, helpful, and accommodating, providing personalized attention to customers.
Product Selection
Customers appreciate the wide variety of stylish frames and lenses available, including a large selection of Ray-Ban options.
Professionalism
The staff demonstrates a high level of professionalism and knowledge, effectively addressing customer needs and concerns.
Repair Services
Many reviews highlight the quick and efficient repair services offered, often at no charge, which enhances customer satisfaction.
Mixed Experiences
While most feedback is positive, some customers reported issues with product quality and warranty policies, indicating room for improvement.
- RKRome Kidd6 days ago5.0Excellent Customer Service!
- HEHeidi EricksonNov 15, 20255.0Always get the best, most personalized support here at the Rochester location. Thanks for taking care of me today Reagan.
- JSJess SatzkeOct 25, 20255.0Lens Crafters in the Galleria (Rochester, MN) is hands down the best eyewear store I have been to. While I have not yet had an eye exam here, I came to pick out a new pair of glasses as I wanted more of a selection. My first visit was with Kelly who spent well over an hour with me. She drew diagrams of the different type of eyeglass lenses and what would make the most sense as I get older {yay :) }. She looked at my previous eyeglass order from another place and matched what I had from there but also saved me money on things that I didn't actually need. She put up with my indecisiveness between two pairs and patiently (and I'd like to think humorously) waited while I video chatted with my husband and sent pictures to my daughter to get their opinions. She made me feel right at home and as if I was the only person who mattered in that time-frame. Today, I went to pickup my eyeglasses and was greeted immediately by Reagan - she was so sweet, again making me feel like the only person who mattered. We had some fun banter while I tried on my glasses, and she was so friendly and so genuine that I just had to give her a hug before I left, which she happily accepted. Noel was also there and even just watching how she and Reagan interacted, it was evident that they genuinely enjoyed each others company and their jobs. I returned a bit later in the day to have the glasses adjusted a bit, and Reagan remembered my name. Stan helped adjust the glasses, and before I left, Reagan reminded me that should I need anything else , they are here. I realize that this is "just" an eyeglass store, but in this day and age, personal, human connection is a must. Having places I can go where people know who I am and actually want to help and care, well that's just immeasurable. Kelly, Reagan, Stan and Noel - I WILL be back. :)
- JFJordan FryeOct 25, 20255.0Fast and easy experience, would recommend. Erin sold me a terrific pair of glasses at a reasonable price, even without insurance! I got a comprehensive consultation that was just right for me.
- JMJeh McChamOct 22, 20255.0Erin, in The Gallaria in Rochester, MN was more than accommodating! It's nice to work with someone who is professional, yet gracious and kind. She acts like she loves what she does, and she brings her own sunshine to the store! Thanks, Erin!¡
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters at 111 S Broadway offer?
LensCrafters offers comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands such as Prada, Burberry, and Ray-Ban Meta.
What are the operating hours for LensCrafters at The Shops At University Square?
The store is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 12:00 PM to 5:00 PM.
Does LensCrafters accept vision insurance plans?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
Can I schedule an eye exam appointment online?
Yes, you can schedule your eye exam appointment online via LensCrafters' scheduling link provided in their profile.
What payment options are available at LensCrafters?
LensCrafters accepts American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, and Visa.
What should I bring to my eye exam at LensCrafters?
Bring your vision and medical insurance information, any current eyeglasses, sunglasses, contact lenses, and any questions you have for the optometrist.
What brands of designer eyewear can I find at LensCrafters?
LensCrafters offers designer brands including Brooks Brothers, Bulgari, Coach, Dolce & Gabbana, Giorgio Armani, Michael Kors, Oakley, Persol, Polo, Prada, Ralph Lauren, Ray-Ban, Tiffany & Co., Tory Burch, Versace, and Vogue.
How can nearby places enhance my visit to LensCrafters at The Shops At University Square?
You can enjoy meals at nearby restaurants like Chester's Kitchen and Bar or browse books at the University Of Minnesota Book Store before or after your eye care visit, making your trip more convenient and enjoyable.
Are there other optometry services near LensCrafters at The Shops At University Square?
Yes, Doctors of Optometry at The Shops At University Square offers additional optometric services close to LensCrafters, providing more choices for eye care in the area.
What entertainment options are available near LensCrafters in Rochester?
Nearby entertainment includes the Chateau Rochester cinema and music venue, Absolute Theatre for live shows, and HyperSpace Starcade for arcade games, offering fun activities around your visit to LensCrafters.