Question 1

Are you a crisis clinic?

Accepted Answer

We do not offer crisis services. Please call 911 or the Hennepin County Crisis Connection in the event of an emergency: COPE for adults (612-596-1223) and Child Crisis for children (612-348-2233.)

Question 2

Do you take insurance?

Accepted Answer

Yes, we are in-network with most major insurance companies. We attempt to verify that you have coverage prior to your visit and we will handle all the billing to your insurance plan. Ultimately, your health insurance is your benefit and you are responsible for knowing your coverage.

Question 3

How do I know which therapist to see?

Accepted Answer

The provider you see will depend on your reason for seeking therapy, your preference in treatment modality, your insurance, and your schedule. We encourage you to read the biographies of each of our providers to determine who you think may be a good fit for you.

We are available to answer any questions you may have or to facilitate your decision making process.

Question 4

How often would I come to therapy?

Accepted Answer

That depends on your reason for seeking therapy and your specific needs. We want you to come as often or as occasionally as is best for your situation. Most clients start with weekly, one-hour sessions but others may come in less frequently. Very occasionally, some clients will come twice a week if they are experiencing a more acute issue or need extra support.

The duration of therapy also varies from individual to individual. Some people need only short-term therapy because their issue requires only a few new skills that are relatively easy to learn and implement. Whereas other people may desire longer-term therapy to explore how their personal history is contributing to their current struggles. Depending on the situation and the individual, learning new skills and gaining insights is a process that can happen slowly or more quickly.

While we do not want to rush the therapeutic process, we also do not want to keep anyone in therapy longer than is necessary or desired. Your therapist will be able to give you a better understanding of your timeline once he or she has had an opportunity to meet you and gain a better understanding of your personal history and reasons for seeking therapy.

Question 5

What are your hours?

Accepted Answer

We offer services Monday through Friday. We have morning, afternoon and evening appointments available depending on the provider you see. Typically, you will be able to schedule your first appointment within one week of initiating contact with us.

Question 6

What does Out-of-Network or Point-of-Service mean?

Accepted Answer

These mean that you have a choice in your insurance plan to go outside of your particular HMO or Managed Care Network. This gives you options and typically you will have a deductible and then an 80/20 plan. The advantage of these is that there is less control from the insurance company over your care.

Question 7

What is the cost of therapy?

Accepted Answer

The cost of therapy depends on your insurance coverage. To better understand your behavioral health coverage, contact your insurance company to inquire about your explanation of benefits (EOB).

If you are without insurance or your insurance is limited, we will make every effort to work with you to find a payment plan.

Question 8

What should I expect at my first therapy appointment?

Accepted Answer

The first therapy appointment is referred to as the “intake session.” During this appointment, your therapist will be gathering information from you to better understand your personal history and reason for seeking therapy. You will also have an opportunity to ask any questions you may have. Together, you and your therapist will discuss the best plan of action for you moving forward.

Question 9

Can medication help me?

Accepted Answer

The short answer: It depends. For many of the concerns that bring folks to therapy, medication can be a valuable tool to help address what’s going on. For others, medication might not be appropriate.

Question 10

How long will it take for my medication to start working?

Accepted Answer

Again, the short answer is: It depends. While most medications begin “working” right away, the length of time before you notice a difference can vary quite a bit.

Think of other medications you may have taken before:

Some are designed to spring into action immediately. (Like a rescue inhaler for an asthma attack.)
Others take noticeable effect throughout the hour. (Like a mild painkiller for a headache.)
Still others can take longer for the effects to become apparent. (Like an antibiotic.)
During your medication evaluation, we’ll make sure you have all the information you need, so you know what to expect.

Question 11

Will medication take the place of therapy?

Accepted Answer

In most cases, no.

Medication can be an important tool. One that helps you engage more fully in all the other parts of your care. And many people find that the benefits of medication are enhanced and solidified through therapy.

(For more on this, check out our post on how to help your medication do its job.)

Medication, therapy, or a combined approach.... whatever’s best for your emotional wellness, we’re here to help you.

Question 12

What is Transcranial Magnetic Stimulation (TMS)?

Accepted Answer

TMS stands for Transcranial Magnetic Stimulation, and is a FDA-cleared treatment for depression. Using an electromagnetic field similar to an MRI machine, TMS delivers precise, non-invasive pulses to the area of the brain shown to be underactive in depression. TMS is not ECT (electroconvulsive therapy).

Treatment consists of 36 sessions and takes place over a 7-to-9 week period in our comfortable and inviting outpatient clinic. Treatments range from 4 minutes to 40 minutes depending on the appropriate protocol determined by your doctor. You’ll remain awake and alert the whole time, and can be up, out and on with your life after each session!

Question 13

Is Transcranial Magnetic Stimulation (TMS) Safe?

Accepted Answer

NeuroStar TMS does not circulate in the bloodstream, so it does not have side effects such as weight gain, sexual dysfunction, nausea, dry mouth, sedation, etc.

The most common side effects reported include a headache and scalp discomfort - generally mild to moderate - occurring less frequently after the first week of treatment.

Question 14

How effective is TMS?

Accepted Answer

-Over 5 million NeuroStar Advanced Therapy TMS treatments have been performed in over 141,000 patients.
-83% of patients saw measurable improvement in their depression symptoms.
-62% of patients reached remission.

Question 15

Is TMS covered by insurance?

Accepted Answer

A majority of insurance companies cover TMS including Medicare, Medicaid, Tricare and commercial plans.

Question 16

Is TMS right for me?

Accepted Answer

NeuroStar TMS is for adults and adolescents (15 and older) with Major Depressive Disorder who have not benefited from prior treatments like antidepressants and psychotherapy. Request a complimentary consultation to find out if TMS at Sonder Wellness is right for you.

Question 17

What makes Sonder's accelerated TMS protocol unique?

Accepted Answer

-Rapid Results: Experience significant improvements in mood in a shorter timeframe.
-Streamlined Treatment: Complete your sessions in just five days with minimal time commitment.
-Personalized Care: Our F3 mapping technique tailors treatment to your individual anatomy.

If you or someone you know is struggling with treatment-resistant depression, our accelerated TMS protocol could be the alternative you’ve been searching for.

Question 18

What is accelerated TMS?

Accepted Answer

Acceleated TMS is a non-invasive treatment that uses magnetic fields to stimulate nerve cells in the brain. Our new protocol significantly reduces the number of sessions needed, allowing patients to experience improvements in their mood in a shorter time frame.

This innovative approach builds on well-established TMS techniques while enhancing accessibility and efficiency.

Question 19

Who is a good candidate for accelerated TMS?

Accepted Answer

This treatment may be right for you if you meet the following criteria:

-Age: 18 years or older
-Diagnosis: Major Depressive Disorder (MDD) or significant signs/symptoms of MDD and currently experiencing a major depressive episode
-Treatment History: A history of at least one antidepressant medication

Question 20

What does the treatment process involve?

Accepted Answer

At Sonder, we aim to make your experience as seamless as possible. Here’s what you can expect when you partner with us for accelerated TMS:

Initial Assessment:
-You'll begin by consulting with Ingrid, our TMS Coordinator. She’ll gather your information and schedule an intake with one of our TMS providers.

Treatment Sessions:
-The accelerated TMS protocol is completed over five consecutive days in our comfortable outpatient office.
-Each session lasts approximately 3 minutes and 20 seconds and includes 6 to 8 treatments per day (8 on Monday and Friday; 6 on Tuesday, Wednesday, and Thursday).
-You'll be in-office from 9am to 4pm, allowing for significant symptom relief in just one week.

Post-Treatment Monitoring:
-After each session, our team will monitor your response to ensure your comfort and safety.

Question 21

What makes Sonder's protocol unique?

Accepted Answer

Our accelerated TMS protocol utilizes a proven F3 mapping technique to determine the optimal treatment location based on individual anatomy  This makes it more accessible than other protocols requiring complex neuroimaging.

Our approach also prioritizes convenience. Unlike the SAINT protocol, which requires 10 treatments per day, our method condenses treatment to ensure effective results in a more manageable timeframe.

Question 22

How effective is accelerated TMS?

Accepted Answer

Our recent pilot study highlighted the efficacy of this new protocol, showcasing:

-Significant reduction in depression symptoms: Participants reported substantial improvements, with many experiencing positive changes within the first week.
-High response rates: Approximately 70% of participants showed a meaningful response to treatment.

These findings reinforce the potential of accelerated TMS to offer rapid and lasting relief from chronic depression.

Question 23

Are there any side effects?

Accepted Answer

Most patients tolerate accelerated TMS well, but potential side effects can include:

-Mild discomfort during treatment
-Headaches
-Fatigue

We prioritize your safety and will monitor your experience closely to address any concerns that arise.

Question 24

Will my insurance cover this?

Accepted Answer

Please note that our accelerated TMS protocol is not currently covered by insurance. We encourage you to discuss financing options with our team to make this treatment accessible.

Sonder Behavioral Health & Wellness - Minnetonka

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