LensCrafters

4.7
359 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
12513 Wayzata Blvd, Minnetonka, MN
55305-1974, United States

Hours

Reviews

4.7
359 reviews
5 stars
332
4 stars
5
3 stars
0
2 stars
3
1 star
19

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly, helpful, and professional staff, highlighting their willingness to go above and beyond to assist.

Repair Services

Many reviews noted the quick and efficient repair services provided, often at no charge, which greatly satisfied customers.

Product Selection

The store offers a wide variety of glasses and frames, with many customers appreciating the selection and assistance in choosing the right options.

Overall Experience

Most customers reported positive experiences, expressing gratitude for the attentive service and the overall enjoyable atmosphere of the store.

Pricing Concerns

A few customers raised concerns about pricing discrepancies between online and in-store prices, particularly regarding insurance coverage.
  • CB
    Cinda Baxter
    Nov 3, 2025
    5.0
    Melinda was fabulous to work with— upbeat, patient, knowledgeable, and happy to help a customer through the ordering process. This is service at its best (with a smile, no less).
  • JF
    Jéssica Izabel Ferreira
    Oct 30, 2025
    5.0
    Employees are very nice and helpful.
  • RT
    Richard Tillery
    Oct 28, 2025
    5.0
    Needed glasses repaired for my 93 year old mom. They super friendly and fast. I appreciate the help very much.
  • EG
    Ece Gülkirpik
    Oct 25, 2025
    5.0
    Amazing service! The staff was incredibly helpful. We brought my mom’s glasses which was not a famous brand or something and needed fixing one of its temples. We probably took it to several places but everyone said sorry cant help as it is not their brand. The staff in Lenscrafters didnt even think twice and said of course they can give it try. It took only 5 min for them to fix it! It is even better than before! We are soo grafteful for their help and much apreciated for their friendly approach!
  • TK
    Timothy Keith
    Oct 18, 2025
    5.0
    My sales person Melinda was very patient and friendly helping to find two pairs we liked and working through the lens options and final sales process. I realized I had to go back after sale was complete to add transitions to my order on one pair. Again, very patient and helpful to make the add, even though it required additional work to make change. Her associates were also very helpful.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.