LensCrafters

4.8
369 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
12513 Wayzata Blvd, Minnetonka, MN
55305-1974, United States

Hours

Reviews

4.8
369 reviews
5 stars
342
4 stars
5
3 stars
0
2 stars
3
1 star
19

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with many specific mentions of individual associates like Tim, Linda, and Melinda.

Repair Services

The business received positive feedback for their quick and effective repair services, often completing repairs in under five minutes and assisting with non-store products.

Product Selection

Reviewers appreciated the wide selection of frames and lenses available, noting that the staff was helpful in guiding them through options.

Professionalism

Many customers highlighted the professionalism of the staff, who were described as attentive, patient, and genuinely caring about customer needs.

Mixed Experiences

While most reviews were positive, there was one negative experience regarding rude service, indicating that customer experiences can vary.
  • PH
    Polly Heagle
    Jan 5, 2026
    5.0
    The front desk was very friendly and helped me right away. The Dr did a great job of explaining everything. The person who helped me choose frames listened to what I wanted and didn't push me into anything. My exam and frame shopping was just over an hour.
  • MM
    Maristela Rodrigues Mororo
    Dec 29, 2025
    5.0
    I recently had my annual exam at their clinic, and it was an incredible experience. The front desk staff and medical personnel were highly trained, professional, and knowledgeable. They conducted comprehensive exams using advanced equipments. I decided to purchase my first prescription glasses from their store. What a delightful surprise! Linda, the sales associate, was fantastic throughout the entire process. She was incredibly professional, knowledgeable, and enthusiastic. She genuinely worked towards meeting my needs and ensuring that I made the best choice. The store offers a wide selection of frames, and the staff members are more than happy to let customers try on as many as they need before making a final decision. When you visit the store, please ask for Linda. You’ll receive the best care there!
  • TE
    travis eisenbraun
    Dec 22, 2025
    5.0
    We worked with Tim at the Ridgedale location tonight and couldn’t have had a better experience. He was patient, answered questions, and when they didn’t have the glasses I wanted in stock he reached out to another store (giving up his own commission) to ensure I got what I needed. Not only is that great service, but to be so accommodating during the holiday rush is next level service. We will be back, because of Tim!
  • RP
    Robin Patterson
    Dec 12, 2025
    5.0
    Very nice facility. The manager kindly helped me through the process of getting glasses post cataract surgery.
  • DS
    Dani Serenity
    Dec 5, 2025
    5.0
    Great experience. The whole staff team was spectacular at all points of service. Very friendly and helpful answering all of my questions and I really enjoyed Angela. She helped me pick my pair of glasses and she was great. The doctor went through all of the images of my eyes and explained that they’re healthy. Just when I thought it couldn’t get any better, they have an insurance plan on your glasses to get them fixed or replaced if needed so I didn’t feel the need to buy 2 pairs. I’m very happy I chose this LensCrafters. Thank you to Dr Watson and the whole team

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.