Business Details
About
OptometrySunglasses StoreContact Lenses SupplierOptician
Stop by for high-quality prescription glasses starting $95, plus sunglasses, progressives, contact lenses, and eye exams. Plus, meet friendly advisors and top-notch optometrists to help you find the perfect pair.
Location
Hours
Reviews
4.7
142 reviews
5 stars
126
4 stars
3
3 stars
3
2 stars2
1 star
8
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently described as friendly, helpful, and knowledgeable, providing excellent customer service throughout the shopping experience.
Eye Exams
Customers praised the thoroughness and professionalism of the optometrists, particularly Dr. Carly, who provided detailed explanations and personalized care.
Product Selection
The store offers a great selection of stylish and affordable frames, with many customers expressing satisfaction in finding glasses that fit well and suit their style.
Appointment Issues
Some customers reported issues with appointment cancellations and poor communication regarding scheduling, leading to frustration.
Overall Experience
Many reviews highlight a positive overall experience, with customers expressing a desire to return and recommend the store to others.
- MLMark LinssenNov 17, 20255.0Very knowledgeable and helpful staff
- AJAbby JensenNov 8, 20255.0friendly helpful staff!
- KMkimberly monksNov 6, 20255.0Alex was so helpful and got my glasses adjusted right away! I will definitely be back at Warby Parker!!! Great customer service and they are consistently kind! Thank you, Alex!
- LJLaura JohnsonNov 4, 20255.0Warby Parker has an excellent selection of on-trend eyeglasses - from traditional to more adventurous statement frames. What sets them apart, though, is their customer service. While the staff at all locations are excellent, Deondre (sp?) and Sisi at the North Loop location were incredible. They provided great feedback and insight and were an absolute delight to work with. They made the experience a joyful one!
- LDLydia DeMonteOct 10, 20255.0Sales associates are very friendly and helpful. The person who helped me make a decision about progressive lenses showed me their own and how much/how quickly they changed near a window, etc. They were happy to assist and step back as needed. Great experience!
Frequently Asked Questions About Warby Parker North Loop
What should I bring?
You don't need anything but your eyeballs to peruse and try on our frames. If you're planning to purchase prescription frames or contacts, it's helpful to have a digital or physical copy of your current prescription. If you'd like to pay with an [FSA or HSA](https://www.warbyparker.com/flexible\-spending\-accounts) card, remember to bring that along, too.No prescription handy? Not a problem! You can come in just to browse, shop for non\-prescription sunglasses and accessories, or can book an eye exam at most locations.
Do you accept vision insurance?
We're in\-network with several major insurance carriers, and we also make it easy to use out\-of\-network benefits. (Coverage may vary by location or plan.) Get all the details [here](https://www.warbyparker.com/insurance).
Do you offer measurements and adjustments?
Yes! We can take any optical measurements needed to complete your order—and if your frames don't fit perfectly on arrival, an optician is available for adjustments.Plus: Every Warby Parker frame comes with complimentary adjustments for life. Swing by any time for a tuneup.
Do you accept returns and exchanges?
Yes, indeed. We have a 30\-day, hassle\-free return or exchange policy for all of our eyewear and accessories. Whether you purchased online or in a Warby Parker store, we can help you out.We also accept returns and exchanges for contact lenses within 30 days of purchase if they're in their original, unopened box.
Do you offer gift cards?
So glad you asked—yes, we do. You can purchase physical gift cards online or in stores. Need it this second? We offer [e\-gift cards](https://www.warbyparker.com/gift\-card), too!
What should I bring when visiting Warby Parker North Loop?
You only need your eyes to try on frames. If purchasing prescription eyewear or contacts, bring your current prescription and any FSA or HSA cards if applicable.
Does Warby Parker North Loop accept vision insurance?
Yes, they are in-network with several major insurance carriers and accommodate out-of-network benefits. Coverage may vary by plan or location.
Can I get frame measurements and adjustments at Warby Parker North Loop?
Yes, optical measurements and adjustments are available, including complimentary adjustments for life on all Warby Parker frames.
What is Warby Parker North Loop's return and exchange policy?
They offer a 30-day hassle-free return or exchange policy on eyewear and accessories, including contact lenses unopened in their original box.
Are gift cards available at Warby Parker North Loop?
Yes, physical gift cards can be purchased in store or online, and e-gift cards are available for immediate use.
What products does Warby Parker North Loop offer?
They offer prescription glasses starting at $95, sunglasses, progressives, contact lenses, eye exams, and a variety of frame styles and lens options.
What are the store hours for Warby Parker North Loop?
Open Monday to Friday from 11:00 AM to 7:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Which nearby places can I visit around Warby Parker North Loop?
Nearby places include Handsome Bicycles bike shop, Phenom men's clothing and shoe store, and HauteDish American restaurant, offering convenient shopping and dining options.
How can nearby transit or points of interest help me reach Warby Parker North Loop?
Warby Parker North Loop is located near popular local businesses and services such as Anytime Fitness gym and Bank of America ATM, making it easy to plan visits including errands or fitness activities around your eyewear appointment.
Are there other services near Warby Parker North Loop that complement a visit?
Yes, nearby you can find health services like Belevo Health Services and community resources such as IFRI social service organizations, providing additional support in the North Loop area.