LensCrafters

4.7
243 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
12131 Elm Creek Blvd N, Maple Grove, MN
55369-7093, United States

Hours

Reviews

4.7
243 reviews
5 stars
218
4 stars
7
3 stars
1
2 stars
5
1 star
12

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently praised for being friendly, helpful, and knowledgeable, with many customers highlighting individual employees like Joe and Lindsey for their exceptional service.

Quick Repairs

Customers frequently mention the quick and efficient service for repairs, often receiving assistance immediately and at no charge.

Positive Experiences

Overall, many reviews reflect a high level of satisfaction with the shopping experience, including the selection of frames and the professionalism of the staff.

Mixed Experiences

While most feedback is positive, there are a few instances of dissatisfaction, particularly regarding insurance assistance and a lack of welcoming atmosphere from some staff.

Store Environment

The store is noted for being clean, organized, and well-maintained, contributing to a pleasant shopping experience.
  • BH
    Buddy Hachar
    Oct 4, 2025
    5.0
    Came in for a quick adjustment. And Joe got me sorted in no time!
  • JJ
    JULIE J Johnson
    Sep 10, 2025
    5.0
    Visted Lens Crafter in Maple Grove for the 3rd time in about 5 years & each time is an Amazing experience everyone from the receptionist @ the Dr. office to then where you pick out glasses are so friendly & very knowledgeable & the Dr. is Top notch! I will not go elsewhere. Absolutely would recommend Maple Grove Lens Crafter to anyone. Very happy there.
  • KA
    Kelly Achu
    Aug 28, 2025
    5.0
    I had a fantastic experience at LensCrafters! From the moment I walked in, the staff was friendly, professional, and incredibly helpful. Highly recommend this location for anyone needing quality service, stylish frames, and top-notch customer care!
  • AC
    Adam Castleman
    Aug 26, 2025
    5.0
    Joe was amazing 🤩
  • AN
    A Nation
    Aug 13, 2025
    5.0
    I had to get my first glasses in several years and Joe was excellent! Helped me figure out a good frame for my face, helped me understand insurance, and helped me figure out what was best for my needs. I didnt feel rushed and was able to ask all my questions without any judgement. I will definitely be coming back again and recommending to all my friends!

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.