New Dimensions Home Health Care, Inc. is a full-service, independently owned home health care agency based in Fergus Falls and Morris, Minn. We offer private duty nursing with a special focus on pediatric PDN with trach/vent care. We are Medicare certified for home health care, including skilled nurse visits, PT, OT, ST, home health aides. We accept VA payment for veterans, Medical Assistance, waivered services, private pay, and work with most insurers and long-term care insurance. We provide PCA services through Minnesota's Traditional PCA (not PCA Choice.) Homemaking/cleaning services are also available. Local ownership with professional, friendly staff.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.