Planet Fitness

4.4
319 reviews

About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
19250 Freeport St, Elk River, MN
55330, United States

Hours

Reviews

4.4
319 reviews
5 stars
234
4 stars
37
3 stars
12
2 stars
5
1 star
31

What are people saying?

AI-generated from recent customer reviews

Cleanliness

The gym is consistently reported as clean, with well-maintained locker rooms and workout areas.

Staff Friendliness

Many customers praised the staff for being friendly, welcoming, and helpful.

Equipment Maintenance

There are mixed reviews about equipment maintenance, with some customers noting broken machines and lack of repairs.

Customer Service Issues

Several customers reported poor experiences with customer service, particularly regarding membership cancellations and staff attitudes.

Atmosphere

The gym is described as having a positive and inviting atmosphere, making it a comfortable place to work out.
  • RA
    Ramy Ahmed
    Nov 17, 2025
    1.0
    This location needs serious attention. The water dispenser is filthy, and the water stream is so slow that people literally stand in line just to fill a bottle. Zoom in on the dispenser and you’ll see exactly how bad it is. There is almost always a piece of equipment broken, and the weightlifting equipment that is available is outdated and well past the point where it should have been replaced. On top of that, staff do not enforce basic gym rules. Bags are everywhere on the training floor even though it’s clearly a safety hazard. People also “reserve” multiple machines by leaving their bags, bottles, or towels on them, and staff ignore it. Because of this, I often end up waiting far too long for equipment that should be accessible. The layout is unbalanced—rows of treadmills, bikes, and ellipticals, but not nearly enough weightlifting stations or benches to meet the actual demand. This gym has potential, but without maintenance, cleanliness, updated equipment, and consistent rule enforcement, the experience continues to decline.
  • CB
    Christie Boelter
    Oct 9, 2025
    5.0
    Clean. Polite staff and fellow members.
  • TK
    Teri Kristiansen
    Sep 8, 2025
    4.0
    Great place to work out. My only suggestion would be to put mirrors in the tanning rooms.
  • SV
    Samantha Vale
    Sep 7, 2025
    1.0
    Ridiculous. Yes I have reached out to front desk staff multiple times. Friends have as well. Your gym is constantly dirty. Machines get stuck because they aren't maintained for how much they are used. Have had to ask many times on visits for them To do something about it with Smith machines. You have ratted and teared things on equipment, constant leakes and staff that sits around and does nothing when people are clearly waiting upfront and looking for staff. Do better. It doesn't need to look and feel like it costs 10 dollars a month just because it is.
  • KM
    Katrina Mishler
    Jul 15, 2025
    5.0
    I really enjoy all the very nice staff everyone is always welcoming. No matter the day I’m always greated with a warm smile since I’ve been coming every day they’ve gotten to know me and I think it’s a very friendly environment , The cleaning is always on top-tier. I really like how the bathrooms are always spotless and so are the showers in the girls room. I really enjoy this gym. If I had to rate it out of 10, it would be an 11!!! THANK YOU STAFF

Frequently Asked Questions About Planet Fitness

What is the philosophy behind Planet Fitness in Elk River, MN?

Planet Fitness believes that everyone is strong in their own way and provides a welcoming, Judgment Free Zone® for members to build strength at their own pace.

What are the operating hours of Planet Fitness in Elk River, MN?

Planet Fitness is open from 5:00 AM to midnight on Mondays; 24 hours Tuesday through Thursday; until 9:00 PM on Fridays; and from 6:00 AM to 8:00 PM on Saturdays and Sundays, with some variations on holidays.