Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
569 reviews
5 stars
532
4 stars8
3 stars2
2 stars5
1 star
22
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their helpfulness, friendliness, and willingness to assist with repairs and adjustments.
Staff Recognition
Anna received numerous commendations for her exceptional service, with many customers specifically recommending her.
Product Selection
Customers appreciated the variety and quality of eyewear available, noting a good selection of frames at reasonable prices.
Efficiency
Several reviews highlighted the quick service and short wait times, making for a pleasant shopping experience.
Mixed Experiences
While most feedback was positive, there were a few complaints regarding specific staff interactions and product quality issues.
- JBJack BristlinNov 15, 20255.0I have recently became a customer of Lenscrafters within the last year and the service this time was just as good as the last time i went. This time around I was purchasing the Meta glasses for my wife and the service was excellent. Anna was very helpful and walked me through all of the different variations so that I got the perfect glasses for my wife. I highly recommend shopping here.
- PMPatrice MeschkeNov 15, 20255.0I went to the LensCrafters in the Southdale Mall, Edina, MN. Everyone I met was genuinely friendly and helpful. I appreciated all the various machines they use to test eye issues - cornea health, depth perception, etc. They checked to see what would be the best deal (insurance vs. their discount) and I got a fair price for my new glasses. Very impressed!
- BBBNov 10, 20251.0I have literally never not been asked to hold when calling. Which is so irritating because everytime I’ve gone into the store they are never that busy.
- JDJohn DanylukOct 30, 20255.0From all appearances and actions, Dr. Heather did an excellent job evaluating the current condition of my eyesite. And following that experience, Anna, the Representative in the Eyewear Department also did and excellent job in explaining and answering questions related to the frames and lenses that I ultimately purchased. And, to make me fell totally safe in my decision, I was advised that I would have up to 30 days following pickup to determine if the solution that Anna provided is satisfactory. And if it isn't, Lens Crafters will take the glasses back for a full refund! I ask you..."What is NOT to like about this???"
- LGLisa GoodmanOct 27, 20255.0I've been going here for years. I have never been disappointed. The sales people are quick to help, offer nice suggestions, aren't pushy and try to get me the best price with sales, insurance etc. The selection of glasses is always very nice.Even when this location is out-of-network I still go and pay a little more for the service and selection.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters offer?
LensCrafters provides comprehensive eye exams, premium lens solutions, and a wide range of designer eyewear brands. They also offer prescription wearable technology from brands like Ray-Ban Meta and Oakley Meta.
Which vision insurance plans are accepted at LensCrafters?
LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and others. All prescriptions are welcome.
What are the store hours for LensCrafters at Southdale Shopping Center?
LensCrafters is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Can I schedule an eye exam online for LensCrafters?
Yes, you can schedule your eye exam online through LensCrafters' scheduling link provided in their profile.
What payment methods are accepted at LensCrafters?
LensCrafters accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, and Visa.
Does LensCrafters offer in-store pickup for eyeglasses or lenses?
Yes, LensCrafters offers in-store pickup for your eyewear purchases.
What designer eyewear brands can I find at LensCrafters?
LensCrafters carries designer brands including Brooks Brothers, Bulgari, Burberry, Coach, Dolce & Gabbana, Giorgio Armani, Michael Kors, Oakley, Persol, Polo, Prada, Ralph Lauren, Ray-Ban, Tiffany & Co., Tory Burch, Versace, and Vogue.
Which nearby stores can I visit after my appointment at LensCrafters?
After your visit to LensCrafters at Southdale Shopping Center, you can explore nearby stores such as GNC for supplements, Kay Jewelers for jewelry, Ann Taylor and American Eagle Outfitters for clothing, and The Fixery for additional shopping.
Are there nearby dining options close to LensCrafters?
Yes, nearby dining options include Ben & Jerry's for ice cream, Panda Express for Chinese food, Smashburger for burgers, Wonders Ice Cream and coffee, Godiva Chocolatier for chocolates, A&W Restaurant, and Zaffron Kitchen Mediterranean Cuisine.
What nearby entertainment or recreational places are around LensCrafters?
Near LensCrafters, you can enjoy the Southdale Tot Play Area park and playground, visit comedyclub.cc for comedy shows, or attend dance classes at Dance With Us America.