LensCrafters

4.7
459 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
8251 Flying Cloud Dr, Eden Prairie, MN
55344-5305, United States

Hours

Reviews

4.7
459 reviews
5 stars
426
4 stars
4
3 stars
1
2 stars
1
1 star
27

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Patricia, Anne, and Eric.

Product Issues

Some customers reported issues with incorrect prescriptions and dissatisfaction with the quality of lenses, leading to multiple visits for resolution.

Pricing Transparency

Several reviews highlighted concerns about unexpected charges for eye exams and lack of upfront pricing information.

Repair Services

Customers appreciated the quick and free repair services offered for glasses and sunglasses, enhancing their overall experience.
  • CC
    Chris
    2 days ago
    5.0
    Went in recently to get a new prescription and order glasses, the whole staff were very kind and Patricia went above and beyond helping me find the perfect pair, and being patient and helping for an extended amount of time while I had issues with my insurance information. Very much appreciate the service.
  • JN
    Johnny Nissen
    2 days ago
    5.0
    These people, especially Brian here at the Eden Prairie store We’re simply amazing and so helpful and I got my glasses quicker than I expected! I’d highly recommend them. Johnny
  • AS
    Alan Shilkrot
    3 days ago
    5.0
    Lots of patience and plenty of help throughout my shopping and fitting of my new glasses. Great selection there. Thank you to two associates there at LENSCRAFTERS.
  • VP
    Vijay Penmetsa
    Dec 29, 2025
    5.0
    I had a fantastic experience with Kayla at LensCrafters, Eden Prairie, MN. She was so friendly, incredibly patient, kind and explained all my options clearly and went above and beyond to find the perfect lenses and explained the difference between Polycarbonate and high-index lenses. I took lot of her time and she answered all my questions. She's a true asset professional, knowledgeable, and genuinely helpful. Highly recommend her and this store. Thank you so much Kayla.
  • RG
    Rose Gebo
    Dec 22, 2025
    5.0
    Extremely good customer service! I needed a pair of glasses adjusted that were purchased at another store and they were more than willing to help me. I also found out that they can order frames in smaller sizes to accommodate my needs. I strongly recommend them.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.