Pearle Vision

3.7
160 reviews

About

OptometryEye Care CenterSunglasses StoreContact Lenses SupplierOpticianPearle Vision
Pearle Vision is proud to be once again recognized, as the 2022 Women’s Choice Award winner as their Best Eye Care Retailer. Caring for you and your eyes since 1961, the eye care experts at your Pearle Vision in Eagan provide genuine eye care to you with eye exams, state-of-the-art lenses, and a wide variety of designer frame brands. Always count on clear answers and personal attention. Our commitment will still be going strong long after you leave with your new pair of glasses or updated lenses. We welcome your current prescription, and work with all major health and vision plans including EyeMed, VSP and UnitedHealthcare. Many of our locations are now EyeMed PLUS Providers. Check with your EyeCare Center to see which insurance plans are accepted. Eye exams available at the independent doctor of optometry at or next to Pearle Vision. Doctors in some states are employed by Pearle Vision.

Details

  • RestroomAvailable
  • Wheelchair accessible restroomAvailable

Location

Pearle Vision
1270 Promenade Place, Eagan, MN
55121, United States

Hours

Reviews

3.7
160 reviews
5 stars
98
4 stars
7
3 stars
10
2 stars
5
1 star
40

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on customer service; while some praised the staff for being friendly and helpful, others reported rude behavior and unprofessionalism from front desk employees.

Prescription Issues

Several customers experienced problems with incorrect prescriptions and delays in receiving glasses, leading to frustration and dissatisfaction.

Appointment Management

Numerous complaints about scheduling issues, including double bookings and lack of communication regarding appointment confirmations.

Staff Competence

While some staff members received positive remarks for their knowledge and assistance, others were criticized for being inexperienced and unhelpful.
  • AK
    Amy K
    Dec 31, 2025
    5.0
    Excellent customer service. I feel very confident in my new glasses because of the extensive help that I received.
  • AG
    amanda griggs
    Nov 18, 2025
    3.0
    Originally gave 5 stars because I thought the service was good. Now I'm taking stars off. 2 times now the girl Nina at the front tried to gaslight me and claimed we talked about certain things that we definitely did not discuss.
  • BB
    Badri
    Oct 22, 2025
    1.0
    I’m honestly don’t want to give one star atleast. They don’t respect a patient. 2 front desk women employees are rude to the patients for no reason. Disappointed . Never want to be at this place again
  • BJ
    Ben Jauregui
    Oct 20, 2025
    5.0
    The optometrist was pleasant and the two ladies up front were very nice. Decent selection for frames in-store.
  • SM
    Saida Mammadova
    Sep 22, 2025
    1.0
    It's terrible because they wrote the wrong prescription and they didn't give me a refund.

Frequently Asked Questions About Pearle Vision

Where is Pearle Vision located in Eagan, MN?

Pearle Vision is located at 1270 Promenade Place, Ste 120, Eagan, MN 55121, inside the Eagan Promenade shopping area.

What are the operating hours for Pearle Vision in Eagan?

Pearle Vision in Eagan is open Monday through Friday from 10:00 AM to 7:00 PM, Saturday from 9:30 AM to 3:00 PM, and is closed on Sunday.