OptometryEye Care CenterSunglasses StoreContact Lenses SupplierOptician
Pearle Vision is proud to be once again recognized, as the 2022 Women’s Choice Award winner as their Best Eye Care Retailer. Caring for you and your eyes since 1961, the eye care experts at your Pearle Vision in Eagan provide genuine eye care to you with eye exams, state-of-the-art lenses, and a wide variety of designer frame brands. Always count on clear answers and personal attention. Our commitment will still be going strong long after you leave with your new pair of glasses or updated lenses. We welcome your current prescription, and work with all major health and vision plans including EyeMed, VSP and UnitedHealthcare. Many of our locations are now EyeMed PLUS Providers. Check with your EyeCare Center to see which insurance plans are accepted. Eye exams available at the independent doctor of optometry at or next to Pearle Vision. Doctors in some states are employed by Pearle Vision.
Feedback on customer service is mixed; while some staff members are praised for being friendly and helpful, others are criticized for rudeness and lack of professionalism.
Billing Issues
Several customers reported problems with billing practices, including unexpected charges and difficulties in obtaining refunds.
Appointment Management
Customers expressed frustration with appointment scheduling and management, citing issues with double bookings and lack of communication regarding appointment changes.
Product Quality
There are complaints about incorrect prescriptions and delays in receiving glasses, leading to dissatisfaction with the overall product quality.
Staff Knowledge
While some staff members are noted for their helpfulness and expertise, others are described as inexperienced and unhelpful, impacting the customer experience.
AG
amanda griggs
6 days ago
3.0
Originally gave 5 stars because I thought the service was good. Now I'm taking stars off. 2 times now the girl Nina at the front tried to gaslight me and claimed we talked about certain things that we definitely did not discuss.
BB
Badri
Oct 22, 2025
1.0
I’m honestly don’t want to give one star atleast. They don’t respect a patient. 2 front desk women employees are rude to the patients for no reason. Disappointed .
Never want to be at this place again
BJ
Ben Jauregui
Oct 20, 2025
5.0
The optometrist was pleasant and the two ladies up front were very nice. Decent selection for frames in-store.
SM
Saida Mammadova
Sep 22, 2025
1.0
It's terrible because they wrote the wrong prescription and they didn't give me a refund.
KM
Keith Meyer
Sep 19, 2025
3.0
The exam was great but the $25.00 charge for PD is absolutely ridiculous. It's obviously a penalty for not purchasing frames and glasses at Pearle Vision.
Pearle Vision is located at 1270 Promenade Place, Ste 120, Eagan, MN 55121, inside the Eagan Promenade shopping area.
What are the operating hours for Pearle Vision in Eagan?
Pearle Vision in Eagan is open Monday through Friday from 10:00 AM to 7:00 PM, Saturday from 9:30 AM to 3:00 PM, and is closed on Sunday.
What brands of eyewear does Pearle Vision in Eagan carry?
Pearle Vision offers a wide variety of designer frame brands including Burberry, Coach, DKNY, Oakley, Ralph Lauren, Ray-Ban, Tiffany & Co, Versace, and more.
What services are available at Pearle Vision in Eagan?
The Eagan Pearle Vision location offers eye examinations, including Optomap Retinal Exams at some locations, and specializes in prescription eyewear and digital retinal photos.
What types of lenses can I purchase at Pearle Vision in Eagan?
Pearle Vision provides High Definition Lenses, Anti-reflective Lenses, Polarized Lenses, and Traditional Lenses to suit various vision needs.
Does Pearle Vision accept insurance and what payment options are available?
Pearle Vision works with all major health and vision plans including EyeMed, VSP, and UnitedHealthcare and accepts payment by cash, check, Discover, Mastercard, and Visa.
Is Pearle Vision in Eagan accessible for people with disabilities?
Yes, this Pearle Vision location has restrooms that are wheelchair accessible to accommodate customers with disabilities.
Which nearby places can I visit for food after my eye appointment at Pearle Vision?
Nearby eateries include Crumbl - Eagan for desserts, Solos Pizza Cafe for pizzas, Taco Libre for tacos, Smashburger for burgers, and Panera Bread for coffee and casual café fare.
Are there other health professionals near Pearle Vision I might visit?
Yes, nearby health services include Dr. Thomas Meyer, Optometrist, Eagan Smiles Dentistry, and Midwest Ear Nose & Throat Specialists for audiology and ENT services.
What nearby businesses can help me if I need a haircut or mobile phone services after visiting Pearle Vision?
Sport Clips Haircuts of Eagan offers haircuts and grooming services nearby, and Verizon provides mobile phone sales and telecommunications support close to Pearle Vision.