At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength.
With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.
Many customers praised the staff for being friendly and helpful, although some reported rude interactions.
Cleanliness
The gym is frequently noted for its cleanliness, including well-maintained locker rooms and equipment.
Equipment Variety
Customers appreciate the variety of equipment available, though some expressed disappointment over the removal of certain machines.
24/7 Accessibility
The gym's 24-hour availability is a significant advantage for many members, especially those with unconventional schedules.
Customer Service Issues
Several reviews highlighted problems with customer service, particularly regarding billing and cancellation policies.
AF
Arianne Froemming
6 days ago
5.0
Like family.
TP
Theresa Pierce
Nov 9, 2025
5.0
As a retiree 9Am is the perfect time to work out. Less crowds.
All the equipment has refreshed.
CC
Christina
Oct 3, 2025
4.0
A few great new pieces of equipment with the upgrades but I miss the old ad/abuctor machines, standing glute, and sitting leg curls. It is hard to get tension and make adjustments for your body on the new equipment when ypu can only make limited adjustments.
JE
Jon Engstrand
Sep 29, 2025
5.0
Crystal PF just got brand new equipment over the weekend 9/28/25 and they have some pretty cool new pieces that I haven't seen at any other planet in the area. They have 3 free weight circuit/dead lift platforms each with an adjustable bench and pull up bar. Was a fun change of pace ending my workout with a 21x3 circuit!
NS
Nik Sorensen
Sep 28, 2025
2.0
The new “upgrade” got rid of everything remotely beginner friendly.
Been having issues with this location for quite some time. I avoid it all together in the afternoons not because of crowds, but because the afternoon staff is so rude!
Will be looking for a reasonable alternative location or finding a different gym all together.
Planet Fitness is located at 203 Willow Bend, Crystal, MN 55428, US.
What are the operating hours of Planet Fitness in Crystal, MN?
Planet Fitness in Crystal, MN is open 24 hours a day, 7 days a week, with some holiday hour adjustments.
Does Planet Fitness have special holiday hours?
Yes, for example, it closes at 12 PM on November 27, opens at 6 AM on November 28, closes at 3 PM on December 24, and has other adjusted hours on holidays.
What amenities and services does Planet Fitness offer?
Planet Fitness offers services such as PF Plus Digital Workouts, Classic Access, mobile app support, tanning salon, massage chairs, hydro massage, and more.
Is there a mobile app for Planet Fitness?
Yes, you can download the Planet Fitness mobile app from the Apple App Store and Google Play Store for workout support and club access.
What kind of environment does Planet Fitness promote?
Planet Fitness promotes a Judgement Free Zone® with a welcoming space for everyone to build strength at their own pace.
What nearby stores and services are located close to Planet Fitness in Crystal, MN?
Nearby places include Michaels (arts and crafts), Marshalls (department store), and Massage Lakes (massage therapy).
Are there beauty and spa services near Planet Fitness?
Yes, there are several beauty salons and tanning salons nearby, including Wild Orchid Hair Lounge, Sun Shoppe of Crystal, Paradise Beauty Salon, and SB Glam Studio.
Can I find fitness and sports instruction facilities near Planet Fitness?
Yes, nearby you can find another Planet Fitness location and Crystal National Karate, which offers martial arts and fitness instruction.
Where can I shop for shoes near Planet Fitness?
Famous Footwear and Payless are shoe stores near Planet Fitness in Crystal, MN.