LensCrafters

4.8
298 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
2070 Burnsville Ctr, Burnsville, MN
55306-4416, United States

Hours

Reviews

4.8
298 reviews
5 stars
277
4 stars
7
3 stars
3
2 stars
1
1 star
10

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their exceptional service, particularly highlighting Joe and Jordan for their helpfulness and professionalism.

Product Knowledge

Customers appreciated the staff's knowledge about products and options, which helped them make informed decisions.

Frame Selection

The store was noted for having a great selection of frames, with staff assisting customers in finding the right fit.

Mixed Experiences

While many reviews were positive, some customers reported frustrations with the prescription process and pricing, indicating inconsistency in service quality.

Efficiency

Several reviews mentioned quick service and efficient processes, making visits pleasant and hassle-free.
  • KC
    Kheang Chhuoy
    Nov 10, 2025
    2.0
    arrived 10 minutes late due to traffic. I got into LensCrafters, stood there for five minutes waiting patiently but not a single workers greeted my wife and I. Looked to the right and saw an office with two person working in there. I asked is this where I would check in for my eye exam, a response: technically yeah, then she says you are 15 minutes late and we have to reschedule your appointments. I told Nope just go ahead cancel my appointment and my wife's and we walked out.
  • MS
    Mary Lee Seymour
    Nov 7, 2025
    5.0
    LensCrafters in Burnsville could not have improved at all. I hadn’t had new glasses for seven years. I left feeling great. It was a very happy, positive experience thanks to Joe who was very patient and knowledgeable.
  • DC
    Diane Chiesa
    Oct 11, 2025
    5.0
    Went in to Lens Crafters and was hel Ed by Joe; he was able to provide quality information. Helped me sort through the manny options and make selections based on my needs and preferences. Shout out to Joe for a great shopping experience with genuine care and concern for my particular situation.
  • RS
    Ryan Smith
    Oct 4, 2025
    5.0
    Lens crafter has great service the staff is always willing to make things right with my glasses when I come in.
  • AM
    Andrew McClure
    Oct 1, 2025
    5.0
    The employees know their products and take the time to answer all of your questions about them! I learned alot about all of my lense options. I felt confident in my final choices, and look forward to wearing my new glasses very soon!

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.