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Alomere Health, formerly Douglas County Hospital, is a 127-bed, state-of-the-art, acute-care hospital serving West Central Minnesota and the surrounding areas. Located in Alexandria, MN, this general medical and surgical hospital has a Level III trauma center and has twice been named as one of the Top 100 Hospitals by Thompson Reuters. The facility recently completed a $15 million, state-of-the-art expansion to upgrade its surgical center and add a specialty clinic.
Serving the region since 1955, Alomere Health is a non-profit, community-owned hospital that is nationally recognized for quality and locally beloved for its caring staff. Alomere Health has been named a Top-Performing Hospital by U.S. News & World Report.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.