Business Details
About
OtolaryngologyPediatric OtolaryngologyPediatric Allergy and ImmunologyAllergies & ImmunologyAudiologyHearing Aid StoreSleep Apnea Supplies
At Grand Rapids ENT in Wyoming, our board-certified specialists and licensed audiologists provide trusted care for patients across Wyoming. From allergies and hearing to sinus and pediatric concerns, we’re here to help.
Location
Hours
Reviews
4.4
414 reviews
5 stars
318
4 stars
35
3 stars5
2 stars
9
1 star
47
What are people saying?
AI-generated from recent customer reviews
Doctor Quality
Patients consistently praised the doctors for their professionalism, knowledge, and caring demeanor.
Staff Issues
Numerous reviews highlighted significant problems with staff communication, appointment scheduling, and billing processes.
Wait Times
Many customers expressed frustration with long wait times for appointments and in the office.
Patient Experience
Overall, patients reported positive experiences during their visits, particularly with the care and attention received from the medical staff.
Accessibility
Several reviews mentioned difficulties in reaching the office for appointments and follow-ups, indicating a need for improved communication channels.
- CQCarmen Quick2 days ago5.0Very pleasant and knowledgeable staff
- LHLois HaleyNov 10, 20255.0Very good visit. Dr. Kevern was efficient in what we had to accomplish today, with good results..
- MNMistral NiblickNov 9, 20252.0Look for ENT services elsewhere. If you call for an appointment you will be waiting months and if you are unable to get an ENT appointment elsewhere you may have to deal with pain or other issues for months before even seeing a doctor.
- LELauren EarleyNov 6, 20252.0We really love our doctor here, however we are extremely frustrated as the online portal will not work to pay the bill and states to contact the office, however when contacting the billing office it goes to voicemail and they don’t call you back.
- LMLynn-Marie MillerOct 24, 20251.0My 92 yesr father had purchased his hearing aids from this company several years ago and was very happy with their service. This time, however, was a very different story. We drove all the way from Plainwell, waited 15 minutes, only to be told that they couldn't assist him because they no longer accept his insurance. As a previous customer, with existing records on file, why couldn't that have been verified prior to his appointment. This is horrible service.