Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
299 reviews
5 stars
275
4 stars
6
3 stars
6
2 stars3
1 star
9
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently praised for being friendly, helpful, and professional, with many customers highlighting individual associates like Ashley and Sue for their exceptional service.
Product Quality
While many customers appreciate the selection of eyewear and the quality of the products, there are notable complaints regarding incorrect prescriptions and delays in receiving glasses.
Eye Exam Experience
Most customers report positive experiences with the eye exams, noting thoroughness and professionalism from the doctors, although there are some negative experiences mentioned.
Repair Services
Customers express satisfaction with the quick and effective repair services provided for glasses, often at no charge.
Inconsistency Issues
Some reviews indicate issues with consistency in service, particularly regarding follow-up and handling of prescription errors, leading to frustration among customers.
- TMTye M3 days ago1.0If I could give No stars I would I recieved a text message at 7:30 at night and when i got to the store the lady was fixing someone else’s glasses and there was a lady sitting at the computer and I asked for my pick up and she said the lady fixing glasses would be with me so I stood there in The store for 15 minutes when the other lady could have simply gave me my glasses
- WWWilliamJan 3, 20265.0They helped me so much! I came late and they stayed open and got me the glasses I needed! Thank you so much!!!
- BCBob CollinsDec 31, 20255.0Super friendly staff. The Doctor is excellent very thourough and explained everything. Very enjoyable experience. Would highly reccomend to friends
- MGMelanie GriffinNov 30, 20255.0Oh my god. Caryn Yeager at Lens Crafters in Westland mall saved me today. She fixed my glasses. On a Sunday. I tried all I could but couldn’t see. She was so nice and fast. I definitely recommend coming to see her. Thank you so much Caryn. You have no idea how appreciative I am of you today.
- MBMr. BNov 12, 20255.0I can’t say enough good things about my experience with Caryn Yeager. From the moment I walked in, she treated me with genuine care and professionalism. Caryn explain every detail of my eye exam and helped me find the perfect pair of glasses that not only improved my vision but extremely comfortable to wear.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters offer?
LensCrafters offers comprehensive eye exams using the latest vision technology along with premium lens solutions tailored to your lifestyle, such as Transitions® and Blue-violet light filtering lenses.
Which designer eyewear brands are available at LensCrafters?
LensCrafters carries designer brands including Prada, Burberry, Versace, Dolce & Gabbana, Oakley, Ray-Ban, Michael Kors, Ralph Lauren, and more.
Does LensCrafters accept vision insurance plans?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
What are the store hours for LensCrafters in Westland?
LensCrafters is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Can I schedule an eye exam appointment online for LensCrafters Westland?
Yes, you can schedule an eye exam online through LensCrafters' scheduling link provided on their website.
What payment options does LensCrafters accept?
LensCrafters accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, and Visa.
Is LensCrafters located inside a mall or shopping center?
Yes, LensCrafters is located inside Westland Mall at 35000 Warren Rd, Ste 15, Westland, MI.
What other eyewear and optometry stores are nearby LensCrafters?
Nearby eyewear and optometry stores include Goldstein And Oleinick Eyecare and Sunglass Hut, both offering optical goods and services.
What nearby stores could I visit for fashion accessories after visiting LensCrafters?
After your visit to LensCrafters, you can explore Claire's for fashion accessories and piercings, Work 'N Gear for clothing and shoes, or Spencer's for clothing and fashion items.
Are there any nearby places to eat or relax near LensCrafters?
Yes, nearby you can find Kerby's Koney Island diner and Nestle Toll House Cafe by Chip bakery, as well as the Westland Mall Playground and Tai Ji Wellness spa for relaxation.