Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
292 reviews
5 stars
269
4 stars
6
3 stars
6
2 stars3
1 star
8
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and going above and beyond to assist with their needs.
Product Quality
Several reviews highlighted issues with incorrect prescriptions and delays in receiving glasses, leading to dissatisfaction.
Staff Expertise
Customers frequently mentioned the knowledge and professionalism of the staff, particularly in helping select frames and explaining options.
Mixed Experiences
While many had positive interactions, some customers reported negative experiences with specific eye doctors, indicating inconsistency in service.
Timeliness
There were complaints about delays in receiving glasses and the need for multiple visits to correct issues, which frustrated some customers.
- MBMr. BNov 12, 20255.0I can’t say enough good things about my experience with Caryn Yeager. From the moment I walked in, she treated me with genuine care and professionalism. Caryn explain every detail of my eye exam and helped me find the perfect pair of glasses that not only improved my vision but extremely comfortable to wear.
- DCDaryl CookNov 6, 20255.0Friendly and helpful
- DJDonna JohnsonNov 3, 20255.0I absolutely LOVE Dr. Oleimick. My exam was very thorough. Lens Crafters also has the BEST selection of eyeglass frames compared with other places. The staff is amazing as well!!!! I’d give higher than 5 stars if I could!!!!
- AAAnasOct 28, 20251.0I ordered prescription sunglasses through Davis insurance on 10/11. I was told in store that it would take them 7-10 business days but orders had been coming in way earlier than that. It’s the 12th business day now and after calling them 4 times so far, they finally have an update: the lenses were cracked while making them and they had to redo the whole thing. I drive back and forth to work in the direction of the sun and not having my prescription sunglasses on time is very inconvenient. I would not recommend going there unless they had a convenient backup plan.
- JCJoe C.Oct 10, 20255.0My experience & the Westland's LensCrafter's was great!! My sales specialist, Ashley, was the best. waiting for specs to arrive now! Thank You Ashley...
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters offer?
LensCrafters offers comprehensive eye exams using the latest vision technology along with premium lens solutions tailored to your lifestyle, such as Transitions® and Blue-violet light filtering lenses.
Which designer eyewear brands are available at LensCrafters?
LensCrafters carries designer brands including Prada, Burberry, Versace, Dolce & Gabbana, Oakley, Ray-Ban, Michael Kors, Ralph Lauren, and more.
Does LensCrafters accept vision insurance plans?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
What are the store hours for LensCrafters in Westland?
LensCrafters is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Can I schedule an eye exam appointment online for LensCrafters Westland?
Yes, you can schedule an eye exam online through LensCrafters' scheduling link provided on their website.
What payment options does LensCrafters accept?
LensCrafters accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, and Visa.
Is LensCrafters located inside a mall or shopping center?
Yes, LensCrafters is located inside Westland Mall at 35000 Warren Rd, Ste 15, Westland, MI.
What other eyewear and optometry stores are nearby LensCrafters?
Nearby eyewear and optometry stores include Goldstein And Oleinick Eyecare and Sunglass Hut, both offering optical goods and services.
What nearby stores could I visit for fashion accessories after visiting LensCrafters?
After your visit to LensCrafters, you can explore Claire's for fashion accessories and piercings, Work 'N Gear for clothing and shoes, or Spencer's for clothing and fashion items.
Are there any nearby places to eat or relax near LensCrafters?
Yes, nearby you can find Kerby's Koney Island diner and Nestle Toll House Cafe by Chip bakery, as well as the Westland Mall Playground and Tai Ji Wellness spa for relaxation.