Planet Fitness

4.4
497 reviews

About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
45501 Schoenherr Rd, Utica, MI
48315, United States

Hours

Reviews

4.4
497 reviews
5 stars
350
4 stars
78
3 stars
22
2 stars
9
1 star
38

What are people saying?

AI-generated from recent customer reviews

Cleanliness

The gym is consistently reported as clean and well-maintained, with staff frequently seen cleaning equipment and facilities.

Staff Attitude

Most customers appreciate the friendly and helpful nature of the staff, with specific mentions of employees going above and beyond to assist members.

Equipment Issues

Several reviews highlight concerns about outdated or malfunctioning equipment, with some members expressing frustration over the availability of certain machines.

Management Concerns

There are complaints regarding management practices, including rude behavior and poor handling of customer concerns, which have led some members to consider canceling their memberships.

Crowding and Accessibility

Some customers find the gym too busy at peak times, making it difficult to access desired equipment, while others appreciate the variety of machines available.
  • CM
    Clean Mint
    Nov 15, 2025
    5.0
    What can I say gym clean and well mannered but… there’s always a but… where all the gym sharks didn’t get to hear the lunk alarm go off once made like this place is for the weak no motivation 5 🌟
  • EE
    El Escondido
    Nov 11, 2025
    3.0
    I enjoy it here but can’t stand the circuit. It’s turned into a lounge. People don’t workout. They just sit on their phones and talk. You get what you pay for I guess.
  • YY
    yokmoon
    Sep 27, 2025
    5.0
    the family decided to hit a group workout today. feeling the burn! #strong #fit #newyearnewme #22311 #hythe #dr #josephryanherrin.
  • JJ
    Jen
    Sep 22, 2025
    5.0
    Clean gym, plenty of machines to choose from, nice employees who don’t pressure people for memberships like other gyms & its affordable!! I cant say anything negative about this place tbh 🤷🏾‍♀️ its my therapy to blow off steam after work & I appreciate that I always see the employees cleaning.
  • AD
    Angelina DeBellis
    Sep 5, 2025
    1.0
    This gym is the worst location I’ve ever been to and I’ve been to a lot. Their equipment is so outdated even after the “upgrades” that they charged all their members for. Their bar cushions might as well be a roll of toilet paper because it does not do anything for you. I’ve kindly asked multiple times for the staff to ask the manager to order the 2” thick bar cushions for months now. Every single other location has those cushions. The velcro doesn’t even stick to itself anymore. They don’t have a laying hamstring curl machine. Ankle/wrist attachment for the cable machines doesn’t work either. Absolutely no stick left on velcro. The workers were rude when I tried to share my concerns even after sharing being injured from their equipment. No injury form was even offered to be filed. Their advice was to just “buy my own attachments and bring those in” which is against planet fitness rules. Told her that was against the rules and I’ve gotten told I couldn’t use my own equipment in the past and she said “it’s fine I do it all the time”. Absolutely useless. Wouldn’t give me a manger name or number to call to ask them myself. Said she would leave a note. Doubt it.

Frequently Asked Questions About Planet Fitness

What are the operating hours of Planet Fitness in Utica, MI?

Planet Fitness in Utica, MI is open from 5:00 AM to midnight on Mondays, 24 hours from Tuesday to Thursday, 24 hours until 10:00 PM on Fridays, and from 7:00 AM to 10:00 PM on weekends.

Does Planet Fitness offer any mobile apps for workouts or gym management?

Yes, Planet Fitness offers mobile apps available on the Apple App Store and Google Play Store for managing workouts and accessing gym services.