Warby Parker Somerset

4.6
236 reviews

About

OptometrySunglasses StoreContact Lenses SupplierOptician
Stop by for high-quality prescription glasses starting $95, plus sunglasses, progressives, contact lenses, and eye exams. Plus, meet friendly advisors and top-notch optometrists to help you find the perfect pair.

Location

Warby Parker Somerset
2800 W. Big Beaver Rd., Troy, MI
48084, United States

Hours

Reviews

4.6
236 reviews
5 stars
207
4 stars
5
3 stars
3
2 stars
2
1 star
19

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff is consistently described as friendly, helpful, and knowledgeable, contributing to a welcoming atmosphere.

Eye Exams

Customers praised the thoroughness and professionalism of the eye exams provided by the optometrists.

Product Selection

The store offers a wide variety of stylish frames at affordable prices, appealing to many customers.

Efficiency

Many reviews highlight the quick and efficient service, with customers appreciating the fast turnaround for eye exams and purchases.

Mixed Experiences

While most feedback is positive, some customers reported negative experiences with staff engagement and service at certain times.
  • JM
    Jeff Moss
    2 days ago
    5.0
    I had a great experience. I made my appointment online at 10am and by 11am I already had my eye exam and my glasses ordered.
  • TH
    Terrance Hiller
    4 days ago
    5.0
    Friendly and helpful staff, the Doctor was nice, thorough and quick to see me
  • EM
    Erin Millerschin
    Nov 16, 2025
    5.0
    I received excellent, friendly service and good support in choosing new frames.
  • SA
    Sandra Altadonna-Steffes
    Nov 11, 2025
    5.0
    Tamika was so wonderful and made the whole process a breeze. I can’t wait to get my glasses. I got 2 pairs way less than I would pay for 1 with my insurance.
  • AU
    Anca Ursu
    Oct 23, 2025
    5.0
    We have been faithful to Warby Parker for years for various reasons like price and style options. It's so easy to meet your needs here, especially at this location as the staff is very knowledgeable and skilled (my kids always bend their frames). Just yesterday, in under 30 minutes we chose frames for 2 of my kids, got measured and place an order. They now offer 6 months to change your mind?! That's incredible.

Frequently Asked Questions About Warby Parker Somerset

What should I bring?

You don't need anything but your eyeballs to peruse and try on our frames. If you're planning to purchase prescription frames or contacts, it's helpful to have a digital or physical copy of your current prescription. If you'd like to pay with an [FSA or HSA](https://www.warbyparker.com/flexible\-spending\-accounts) card, remember to bring that along, too. This is a cashless location, so we only accept payments from credit and debit cards.

Do you accept vision insurance?

We're in\-network with several major insurance carriers, and we also make it easy to use out\-of\-network benefits. (Coverage may vary by location or plan.) Get all the details [here](https://www.warbyparker.com/insurance).