Warby Parker Somerset

4.6
244 reviews

About

OptometrySunglasses StoreContact Lenses SupplierOptician
Stop by for high-quality prescription glasses starting $95, plus sunglasses, progressives, contact lenses, and eye exams. Plus, meet friendly advisors and top-notch optometrists to help you find the perfect pair.

Location

Warby Parker Somerset
2800 W. Big Beaver Rd., Troy, MI
48084, United States

Hours

Reviews

4.6
244 reviews
5 stars
215
4 stars
5
3 stars
3
2 stars
2
1 star
19

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently described as friendly, helpful, and knowledgeable, providing excellent customer service throughout the experience.

Efficiency

Customers appreciated the quick and efficient service, with many noting the fast turnaround for eye exams and frame selection.

Product Quality

The selection of stylish frames and affordable pricing received positive feedback, with many customers expressing satisfaction with their purchases.

Welcoming Atmosphere

The store environment is described as warm and welcoming, making customers feel comfortable during their visits.

Mixed Experiences

While most reviews are positive, there are a few instances of poor service, including being ignored or feeling unacknowledged by staff.
  • PV
    Paul Vickers
    3 days ago
    5.0
    Friendly helpful professionals!
  • MZ
    Matthew Z
    Jan 1, 2026
    5.0
    Amazing, seamless , friendly and many choices!
  • AH
    Anthony Hudson
    Dec 14, 2025
    5.0
    Anna was a fabulous host at Warby Parker Somerset. She was friendly and approachable and worked efficiently to provide eyeglass solutions for both my Wife and I.
  • AK
    Aaron Kravitz
    Dec 11, 2025
    5.0
    Really thorough eye exam. Amazing staff. This location is super chill, The customer service is excellent. Thank you!
  • JP
    Joe D Paglino
    Dec 5, 2025
    5.0
    Easy transaction and selection was on point

Frequently Asked Questions About Warby Parker Somerset

What should I bring?

You don't need anything but your eyeballs to peruse and try on our frames. If you're planning to purchase prescription frames or contacts, it's helpful to have a digital or physical copy of your current prescription. If you'd like to pay with an [FSA or HSA](https://www.warbyparker.com/flexible\-spending\-accounts) card, remember to bring that along, too. This is a cashless location, so we only accept payments from credit and debit cards.

Do you accept vision insurance?

We're in\-network with several major insurance carriers, and we also make it easy to use out\-of\-network benefits. (Coverage may vary by location or plan.) Get all the details [here](https://www.warbyparker.com/insurance).