Planet Fitness

4.1
682 reviews
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Business Details

288 John R Rd, Troy, MI
48083, United States
(248) 588-0141
https://www.planetfitness.com/gyms/troy-john-r-road-mi
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About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
288 John R Rd, Troy, MI
48083, United States

Hours

Reviews

4.1
682 reviews
5 stars
413
4 stars
125
3 stars
40
2 stars
22
1 star
82

What are people saying?

AI-generated from recent customer reviews

Cleanliness

While some customers praised the gym for being clean, others reported unpleasant odors and dirty locker rooms.

Staff Attitude

Feedback on staff was mixed; some customers appreciated the friendly and helpful staff, while others experienced rudeness and unprofessional behavior.

Equipment Issues

Several reviews mentioned broken or out-of-service machines, with some customers expressing frustration over the slow repair times.

Customer Service

Many customers reported poor customer service experiences, particularly with specific staff members, leading to dissatisfaction and membership cancellations.

Atmosphere

The gym was described as having a good atmosphere with friendly vibes, although some patrons felt unsafe due to loitering outside.
  • JB
    Jennifer Bowen
    Nov 16, 2025
    1.0
    I was in sunday between 2 pm and 4 pm Nov 16h. The lady that set my tanning bed didn't ask me how long I wanted before she automatically set it to 12 minutes. Im irish and pale. 12 minutes is way too long. She told me afterwards that I should have told her before.. ummm.. no. She should have asked before!!!!. Just looking at me i can't take more than 5 minutes. This is a serious safety issue and I should have been asked!!! I have always been asked forehand. Why didn't she just ask???? Rude and dismissive. Can't even turn the bed off early.. I TRIED!!. FIRE HER AND HIRE SOMEONE ELSE THAT CAN ACTUALLY DO THEIR JOB!!. This is a serious safety issue!
  • NS
    Naser Saleh
    Oct 25, 2025
    1.0
    smell nasty and discussion
  • NZ
    Nicole Zivojnovity
    Oct 16, 2025
    5.0
    Clean and comfortable.
  • JB
    Jay B
    Oct 11, 2025
    3.0
    Nice staff and gym, my only thing is they need to change the mop heads or something because there is a horrible smell as of late in the building, so bad I had to stop coming to this location
  • JT
    Jena Theisen
    Sep 8, 2025
    5.0
    I love this planet fitness! I drive past another location to come to this one. It is always clean, the staff is extra friendly and always working their tails off! It seems like Steve the trainer does not take a day off and always has a class going. The actual space is large and there is an adequate amount of equipment. I wish I knew more of the front staff names to shout out because they seriously are always working so hard!
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Frequently Asked Questions About Planet Fitness

What is the mission of Planet Fitness at Troy (John R Road), MI?

Planet Fitness believes everyone is strong on this planet and provides a welcoming, Judgement Free Zone® for members to build strength at their own pace.

What are the opening hours of Planet Fitness in Troy during the weekdays?

Planet Fitness is open from 5:00 AM to midnight on Monday, and 24 hours from Tuesday to Thursday. On Friday, it is open until 10:00 PM.