At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength.
With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.
The gym is consistently reported as clean and well-maintained by multiple customers.
Staff Friendliness
Many reviews highlight the friendly and helpful nature of the staff, although there are some complaints about specific employees.
Equipment Issues
Some customers reported issues with equipment maintenance and functionality, particularly with treadmills and weight machines.
Customer Service
While many customers praised the customer service, there are notable complaints about staff being rude or unprofessional in certain situations.
Safety Concerns
Several reviews mention safety issues, including inappropriate behavior from other gym-goers and concerns about staff enforcement of rules.
HH
Hugo Hernandez
Oct 20, 2025
5.0
The gym is always clean and the equipment organized. The staff is very friendly.
BB
Brandon
Sep 19, 2025
1.0
I have been an active blackcard member since 2020, i have never even spoke to a employee at my "home gym" location, I stopped here to use the restroom while running errands and literally was given a harder time then when I brought a pocket knife through TSA by accident....
Planet fitness Employees are NOT POLICE OFFICERS!!! they cannot pat you down or put their hands in your pockets!!!! they dont need to know what your exercise regiment is!!!! and you are not required to report what equipment you plan to use!!!!
After being questioned, searched, and financially and racially profiled by the 300 plus pound Gym Manager and her minions as well as wasting 15 minutes of time i was finally able to use the restroom. Upon entering the restroom I found 3 teenage boys passing around a weedpen......
How did they get passed the security guard esque employees and 300ibs women frisking guests?!?!?!
Its unfortunate that this franchise advertises this whole judgement free gimmick but I cant use the restroom at there suburban locations without being treated like a hobo or a criminal....
JB
Joe Barone
Aug 24, 2025
5.0
Mine is very clean and well staff.
BZ
Brian Zeltzer
Aug 3, 2025
4.0
This is one of the better planet fitness locations I’ve visited. That said, after joining, I’m realizing that the “open 24-5” marketing shown near the door is false and misleading. They are not open 24 hours a day on 5 days per week. “24-3” would be accurate. Assuming that the calendar day starts at midnight, this is just simple math. Corporate will never read this and franchises simply install the required signage.
DC
David Collier
Jul 20, 2025
2.0
I’m 16 and I decided to take advantage of the “Free Teen Summer” plan that Planet Fitness was offering. Anyways, I pulled up to Planet Fitness to get a workout in — wearing Crocs and socks. No big deal, right? Apparently it was a huge problem for a couple of the staff members. I was polite, just asking if I could finish my workout since I’m waiting for my ride. But they didn’t even consider it. I then pointed out how others were also wearing crocs with socks just like me. The dude was already pretty pissed at me and said “SHOW ME” and I pointed at a grown man in his mid 20s wearing crocs and socks just like me. At this point everyone was watching.
The difference? I’m only 16 years old. That guy was much older. No way would they have come at him like that and asked a grown man to leave over some shoes. This wasn’t about footwear–it was about age. Clear discrimination.
And let’s talk about safety for a second. Some Crocs are literally more protective than those paper thin, see-through tennis shoes. At least Crocs cover your whole foot and have decent grip. If you’re really worried about dropping a dumbbell, a flimsy pair of mesh sneakers won’t save you either. The "safety" excuse is a joke when you're not applying the rule fairly.
Then I tried to go to the bathroom afterward and they wouldn’t even let me. So let me get this straight:
Wearing no clothes in the locker room? ✅
Wearing Crocs in the locker room? ❌
Make it make sense.
Planet Fitness pushes this whole “Judgement Free Zone” slogan, but I guess when it comes to footwear it changes. If you don’t want teens in your gym, just say that. Don’t preach inclusivity and then single us out for things others get a pass on.
What are the opening hours of Planet Fitness in Troy (W Maple Rd), MI?
Planet Fitness in Troy is open from 5:00 AM to midnight on Mondays, 24 hours Tuesday through Thursday, until 10:00 PM on Fridays, and from 7:00 AM to 10:00 PM on weekends.
Where is Planet Fitness located in Troy, MI?
Planet Fitness is located at 2880 W Maple Rd, Troy, MI 48084, United States.
What services does Planet Fitness offer at the Troy (W Maple Rd) location?
The gym offers Classic Access, Mobile App workouts, free in-club fitness training, Wi-Fi, tanning salons, massage chairs, hydro-massage, total body enhancement, half-price cooler drinks, fitness training, premium perks, and virtual fitness training.
Can I use the Planet Fitness mobile app to access workouts?
Yes, you can download the Planet Fitness mobile app for hundreds of ways to get strong, including workouts and club information.
Is Planet Fitness in Troy a Judgement Free Zone®?
Yes, Planet Fitness promotes a welcoming Judgement Free Zone® for everyone to build strength at their own pace.
Are there dining options near Planet Fitness on W Maple Rd in Troy?
Yes, nearby dining options include Sala Thai IV Restaurant, Grape Leaves Mediterranean Restaurant, Aldana Mexican Bar and Grill, Detroit Wing Co., Duck Donuts, Wildflour Bakery & Desserts, La Niña Churrería, Naked Fuel smoothie bar, and First Watch - Somerset.
What wellness services can I find near Planet Fitness in Troy?
Nearby wellness options include New Day Nail & Spa, Massage Heights Troy Somerset Collection, The DRIPBaR Troy health spa, and Profile Plan nutrition and weight loss center.
Are there other fitness or health-related venues near Planet Fitness on W Maple Rd?
Yes, you can also visit StretchLab for fitness and sports activities, and there are multiple health and medical providers nearby, including Beaumont Hough Center for Adolescent Health and Corewell Health Hough Center for Adolescent Health.
How can I contact Planet Fitness in Troy?
You can call Planet Fitness in Troy at +1 248-712-6672 for inquiries.
Does Planet Fitness offer special holiday hours?
Yes, Planet Fitness has holiday hours with varied opening times, such as closing earlier on November 26, 2025, and December 24, 2025, with full details available on their website.