Business Details
About
Home Medical Equipment StoreWheelchairsWheelchair Repair ServiceMobility ScootersMobility Equipment StoreNational Seating & Mobility
At NSM, we build one-of-a-kind mobility solutions designed to be comfortable, safe and work completely in sync with each client. Our focus is to deliver independence and self-reliance to clients, regardless of age or physical challenge; to offer reassurance to families and caregivers; and to provide flexible, highly professional clinical support to physicians and therapists.
Details
- Credit cardAvailable
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
3.5
31 reviews
5 stars
19
4 stars
1
3 stars0
2 stars0
1 star
11
- JMJ MAug 6, 20255.0Chet was wonderful in assisting my sibling getting their wheelchair! Friendly and knowledgeable and went above and beyond in his service
- LFLeanna FakhouriApr 4, 20245.0I had an exceptional experience with Chet and the team at National Seating and Mobility in Troy, Michigan. Not only did they provide expert advice and support, but they also went above and beyond by installing a backup camera on my wheelchair, enhancing my mobility and safety. The installation process was smooth and the team was meticulous in ensuring everything worked perfectly. Chet and his colleagues are true professionals who care deeply about their clients' well-being. I'm thoroughly impressed with their service and would recommend them to anyone looking for top-notch mobility solutions.
- BBBrianApr 4, 20231.0This company is a joke!! If you have any problems, good luck getting in touch with anybody. The billing department has no idea how to do their job. They sent my claim to the insurance company almost 8 weeks late. They overcharged me almost $700. Now I have to get them to refund my money. Do not do business with this company! This only a problem on the corporate side. The local branch has been fantastic.
- KOKim OliverJul 12, 20225.0National seating has always gone above and beyond when it has come to helping me obtain and maintain my wheelchair The employees are always positive and make it easy to address wheelchair issues. I will always do business with them
- BSBill SmithSep 25, 20171.0Absolute garbage. I thought wright & flippis was bad. I have been waiting for parts for my wheelchair for over three weeks. This company is just pathetic!
Frequently Asked Questions About National Seating & Mobility
What makes NSM the preferred choice for obtaining mobility solutions?
At NSM, we are uniquely positioned to search hundreds of sources for the precise components needed to create a chair that is made specifically to meet the needs of each client. Each chair can be designed for maximum comfort and ease and will provide the specific therapeutic benefits prescribed for you by the health care team. But what really sets NSM apart is our approach. We work from the heart, honoring your journey of independence with efficient, friendly attention that puts your interests first. This is our life’s work—to help others move through life—and we take it very seriously.
How can I work with NSM for my mobility needs?
National Seating & Mobility is a member of your rehabilitation health care team. We work with your physician, nurses and therapists to provide a one-of-a-kind mobility solution customized to your needs and preferences. Because we work in a partnership with your health care team, we require a referral from them in order to be your mobility provider. To help ensure your choice of NSM, you should request that your physician and/or therapist select us as your provider of choice.
How long does it take to get a new power wheelchair from NSM?
NSM strives to complete each timeline phase as quickly as possible without compromising any step in the process. Please refer to this page for the full timeline. We appreciate your patience and understanding.
Why must I see a doctor to get a wheelchair from NSM?
Our clients have mobility challenges and are referred to us by therapists and physicians to receive mobility solutions that meets all their unique needs. If you need a wheelchair, your best plan is to talk with your physician or therapist and get a thorough evaluation from a qualified Rehab Technology Supplier (RTS).
What if my medical condition changes?
Contact your local NSM branch and notify us of any changes that may affect the proper fit and function of your chair.
Are there any dangers in using an off-the-shelf wheelchair?
Definitely. A standard or not customized chair can cause more harm than good. People come in all shapes and sizes; their chairs must be designed to fit them. In severe situations, a standard or not customized chair may:
- Cause significant physiological and psychological problems
- Lead to an increase in dependence because it’s not used due to lack of comfort
- Cause pressure sores, or decubitus, due to improper cushioning
- Become obsolete quickly if not configured to “grow with the child”
- Become a major expense to replace or reconfigure, because most funding sources will only reimburse for a new chair every five years.
Do I have a choice of which mobility solutions company to use?
The choice of a wheeled mobility supplier is yours. Discuss your decision with your physician and therapist.
What types of mobility solutions does National Seating & Mobility provide?
National Seating & Mobility builds one-of-a-kind mobility solutions designed to be comfortable, safe, and work completely in sync with each client to deliver independence and self-reliance regardless of age or physical challenge.
What are the operating hours of National Seating & Mobility in Troy, MI?
The Troy location is open Monday through Friday from 8:30 AM to 4:30 PM and closed on weekends and major holidays.
How can I contact National Seating & Mobility in Troy?
You can contact them by phone at +1 248-740-8858 or via email at Troy@nsm-seating.com.
Does National Seating & Mobility offer service and repair for mobility equipment?
Yes, they offer remote evaluations as well as service and repair for mobility equipment.
What payment methods are accepted at National Seating & Mobility?
They accept both debit and credit cards; cash-only payment is not required.
Is there in-store shopping available at National Seating & Mobility?
Yes, National Seating & Mobility offers in-store shopping for their mobility equipment and supplies.
What professional associations is National Seating & Mobility affiliated with?
They are affiliated with the Rehabilitation Engineering and Assistive Technology Society of North America (RESNA) and the National Rehabilitation Registry of Technology Suppliers (NRRTS).
What medical and community service organizations are located near National Seating & Mobility in Troy?
Nearby are the Michigan Spinal Cord Injury Association, Disability Network Eastern Michigan, and AmeriStaff Nursing Services, all providing various community and medical support services.
Are there any other medical supply stores close to National Seating & Mobility?
Yes, Sun Medical Equipment Company and AmeriCare Medical are nearby medical supply and home health care providers that clients can visit.
What local services can clients access near National Seating & Mobility for home health care?
Clients can access various home health care services nearby including AmeriStaff Nursing Services, OakMed Home Nursing & Rehabilitation, QCN Home Care Systems, and Rx IV Inc.