LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Dear LensCrafters Team,
I would like to share my excellent experience at your Macy’s Somerset location.
During my visit, Wedad, was the only person present, and she provided outstanding service. She was extremely professional, patient, and attentive, taking the time to explain everything clearly and making sure I was completely satisfied with my prescription glasses.
The entire experience was smooth, comfortable, and exceeded my expectations. I truly felt valued as a customer, and the level of care and professionalism shown by Wedad made a big difference.
I would highly recommend this LensCrafters location to friends and family and look forward to visiting again in the future.
Kind regards,
Waleed
NK
N K
Jan 6, 2026
5.0
When we stopped in the Lens Crafters inside Macy’s Somerset, it was a busy day and we were greeted by a nice employee. We let her know that we were looking for glasses for our whole family. She helped us and when we had a question, another employee was available who was even friendlier and remembered us from the previous year! Her name is Wedad and she was so kind and patient with us. She helped my kids pick out frames that they really liked and gave her most kindest and honest opinion when they were deciding. I specifically remembered her helpfulness and knowledge of new items this year. Wedad went above and beyond to make my kids happy with what they chose. We were all so glad we stopped in!
AR
Alexandra Rueckner
Dec 31, 2025
5.0
Wedad was absolutely incredible! She went above and beyond to help my husband when he needed glasses, making the whole process easy and stress-free. Ashorena was also fantastic and very supportive throughout the process. The experience was so great that I ended up purchasing contacts through them as well. Truly outstanding service from start to finish!
FF
Felicia
Dec 31, 2025
5.0
On Sunday I came out and met a beautifal sales lady names Ashorena at the end of the night, right before wrapping up. She patiently worked with me and I ended up coming back Tuesday to finalize the frame I would like to wear and helped me tremendously. They did not have any AVAILABLE eye exam before the end of the year, so they redirected me to the location downstairs to squeeze me in before the end of the year. Even though I was helped downstairs i felt selfish and came back to see Wedad to let her know, she told me she was so happy regardless and did not see me as a walking dollar sign. Spiritually I felt they really cared about me and they need to really be recongized on the professionalism they show to LensCrafters. I am so happy and blessed I met Ashorena and Wedad they are both amazing woman. And for anyone who is reading this, they care and they value of making sure that your eyes are getting the proper attention you need to see the world properly.
GC
Giacomo Carducci
Oct 27, 2025
5.0
Dr. Hunt was awesome! She also found out that the last optometrist had me set up all wrong and improved my vision by miles. A Godsend
Frequently Asked Questions About LensCrafters at Macy's
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters at Macy's offer?
LensCrafters at Macy's offers comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands such as Prada, Burberry, and Versace. They also provide prescription wearable technology from brands like Ray-Ban Meta and Oakley Meta.
What are the store hours for LensCrafters at Macy's?
The store is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 8:00 PM.
Does LensCrafters at Macy's accept vision insurance?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, plus more. All prescriptions are welcome.
Can I schedule an eye exam appointment online for LensCrafters at Macy's?
Yes, you can schedule an eye exam appointment online through their scheduling link provided on their website.
Does LensCrafters at Macy's offer in-store pickup for eyeglasses?
Yes, LensCrafters at Macy's offers in-store pickup for eyeglasses.
Where is LensCrafters at Macy's located?
LensCrafters is located inside Macy's at 2750 West Big Beaver Road, Troy, MI 48084, inside Macy's Somerset Collection.
Are there other stores nearby where I can shop for fashion accessories?
Yes, nearby fashion accessory stores include Michael Kors, Louis Vuitton, Kate Spade, and Ann Taylor, all located within the Somerset Collection near LensCrafters at Macy's.
Can I visit a coffee shop near LensCrafters at Macy's for a break during shopping?
Yes, Starbucks, a coffee shop and restaurant, is located near LensCrafters at Macy's in the Somerset Collection, offering a convenient place to relax during your visit.
Are there beauty and salon services near LensCrafters at Macy's?
Yes, nearby beauty and salon services include Bashar Salon, HB Salon, and Morphe, which are all located in the Somerset Collection near LensCrafters.
What brands of designer eyewear can I find at this LensCrafters location?
At LensCrafters at Macy's, you can find designer brands such as Brooks Brothers, Bulgari, Burberry, Coach, Dolce & Gabbana, Giorgio Armani, Michael Kors, Oakley, Persol, Polo, Prada, Ralph Lauren, Ray-Ban, Tiffany & Co., Tory Burch, Versace, and Vogue.