LensCrafters at Macy's

4.9
78 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters at Macy's
2750 West Big Beaver Road, Troy, MI
48084, United States

Hours

Reviews

4.9
78 reviews
5 stars
75
4 stars
1
3 stars
0
2 stars
0
1 star
2
  • WA
    WALEED ABOONA
    6 days ago
    5.0
    Dear LensCrafters Team, I would like to share my excellent experience at your Macy’s Somerset location. During my visit, Wedad, was the only person present, and she provided outstanding service. She was extremely professional, patient, and attentive, taking the time to explain everything clearly and making sure I was completely satisfied with my prescription glasses. The entire experience was smooth, comfortable, and exceeded my expectations. I truly felt valued as a customer, and the level of care and professionalism shown by Wedad made a big difference. I would highly recommend this LensCrafters location to friends and family and look forward to visiting again in the future. Kind regards, Waleed
  • NK
    N K
    Jan 6, 2026
    5.0
    When we stopped in the Lens Crafters inside Macy’s Somerset, it was a busy day and we were greeted by a nice employee. We let her know that we were looking for glasses for our whole family. She helped us and when we had a question, another employee was available who was even friendlier and remembered us from the previous year! Her name is Wedad and she was so kind and patient with us. She helped my kids pick out frames that they really liked and gave her most kindest and honest opinion when they were deciding. I specifically remembered her helpfulness and knowledge of new items this year. Wedad went above and beyond to make my kids happy with what they chose. We were all so glad we stopped in!
  • AR
    Alexandra Rueckner
    Dec 31, 2025
    5.0
    Wedad was absolutely incredible! She went above and beyond to help my husband when he needed glasses, making the whole process easy and stress-free. Ashorena was also fantastic and very supportive throughout the process. The experience was so great that I ended up purchasing contacts through them as well. Truly outstanding service from start to finish!
  • FF
    Felicia
    Dec 31, 2025
    5.0
    On Sunday I came out and met a beautifal sales lady names Ashorena at the end of the night, right before wrapping up. She patiently worked with me and I ended up coming back Tuesday to finalize the frame I would like to wear and helped me tremendously. They did not have any AVAILABLE eye exam before the end of the year, so they redirected me to the location downstairs to squeeze me in before the end of the year. Even though I was helped downstairs i felt selfish and came back to see Wedad to let her know, she told me she was so happy regardless and did not see me as a walking dollar sign. Spiritually I felt they really cared about me and they need to really be recongized on the professionalism they show to LensCrafters. I am so happy and blessed I met Ashorena and Wedad they are both amazing woman. And for anyone who is reading this, they care and they value of making sure that your eyes are getting the proper attention you need to see the world properly.
  • GC
    Giacomo Carducci
    Oct 27, 2025
    5.0
    Dr. Hunt was awesome! She also found out that the last optometrist had me set up all wrong and improved my vision by miles. A Godsend

Frequently Asked Questions About LensCrafters at Macy's

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.