Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
866 reviews
5 stars
789
4 stars
16
3 stars7
2 stars7
1 star
47
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff, particularly Maryan, Joe, and Maria, received high praise for their exceptional customer service, attentiveness, and professionalism.
Product Selection
Customers appreciated the wide variety of eyewear options available, noting the quality and selection of frames.
Cleanliness and Environment
The store was frequently described as clean and welcoming, contributing to a positive shopping experience.
Mixed Experiences with Doctors
While many customers praised the thoroughness and professionalism of the doctors, there were some complaints regarding prescription errors and lack of accountability.
Marketing Practices
Some customers expressed frustration with aggressive marketing tactics, particularly regarding unsolicited emails.
- CGCorey GordonOct 30, 20255.0Very welcoming and excellent customer service!!!
- JVJustin VenegasOct 23, 20251.01 star for the harrassing and non-stop marketing emails that don’t include a way to unsubscribe
- AHAlise HaddadOct 22, 20255.0Joe Mlot is absolutely an amazing person! He helped me so much! He is so kind and caring! This place is very clean very well capped very friendly and wonderful options to choose from! Also, very price friendly!
- ESElena SOct 21, 20255.0The best location. Maryan is truly wonderful to work with and she knows exactly how to help pick the best frames for you. So kind, honest and helpful. The whole team is honestly, and they have the best selection by far. Thanks again!
- EREric RischOct 2, 20255.0Joe and Alaya were absolutely wonderful to work with. They took their time and they laid all of the information out in a very thorough and straightforward manner. Exceptional customer service and customer experience.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What kinds of eyecare services are offered at LensCrafters in Troy?
LensCrafters offers comprehensive eye exams using the latest vision technology, premium lens solutions customized for your lifestyle, and a wide range of designer eyeglass brands.
Which designer brands can I find at LensCrafters in Troy?
You can find designer brands including Brooks Brothers, Bulgari, Burberry, Coach, Dolce & Gabbana, Giorgio Armani, Michael Kors, Oakley, Prada, Ralph Lauren, Ray-Ban, Tiffany & Co., Versace, Vogue, and more.
Does LensCrafters in Troy accept vision insurance?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
What are the store hours for LensCrafters in Troy?
LensCrafters is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 9:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.
How can I schedule an eye exam appointment at LensCrafters Troy?
You can schedule your eye exam online at LensCrafters' scheduling link: https://www.lenscrafters.com/ScheduleExamView?catalogId=11651&clearExams=1&langId=-1&storeNumber=5596&storeId=10851
Does LensCrafters Troy offer in-store pickup?
Yes, LensCrafters offers in-store pickup services for your convenience.
What payment methods does LensCrafters in Troy accept?
LensCrafters accepts various payment options including American Express, Apple Pay, Android Pay, cash, check, Discover, Mastercard, and Visa.
Are there any related optometry or eyewear stores near LensCrafters Troy?
Yes, nearby you can find Doctors of Optometry - Somerset Collection North and Warby Parker for additional optometry services and eyewear options.
What popular shopping destinations are near LensCrafters in Troy?
LensCrafters is located in Somerset Collection North, close to Macy's, The Detroit Shoppe, American Eagle Outfitters, and Sephora, allowing you to shop for a variety of goods before or after your visit.
How can nearby stores like Apple Somerset and GNC complement my visit to LensCrafters Troy?
After your eye exam or eyewear purchase at LensCrafters, you can visit Apple Somerset for electronics or GNC for health supplements, making it convenient to fulfill multiple needs at the Somerset Collection North shopping center.