LensCrafters

4.6
136 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
3200 S Airport Rd W, Traverse City, MI
49684-7865, United States

Hours

Reviews

4.6
136 reviews
5 stars
122
4 stars
2
3 stars
0
2 stars
2
1 star
10

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting their professionalism and willingness to assist.

Doctor Expertise

The optometrists received high marks for their thoroughness, care, and ability to address patient concerns effectively.

Mixed Experiences

While most reviews were positive, some customers reported issues with incorrect orders and delays in receiving glasses.

Product Quality

Customers expressed satisfaction with the quality of glasses and lenses, appreciating the variety of frame options available.

Overall Experience

The majority of reviews reflected a positive overall experience, with many recommending the location for eye care needs.
  • BB
    Brandon Bourdon
    Nov 12, 2025
    5.0
    In this day and age, customer service seems to have gone down the drain. But you all did everything well. From getting me checked in, to the first part of the eye exam, to sitting with the doctor and speaking to him. And he spoke a version of English I could understand lol. Excellent visit. What was especially noteworthy was how many people were in there at first when I arrived. Yet I was still attended to in a timely manner. Excellent customer service!! I’ll be back to grab some frames and a prescription. You guys and gals do a wonderful job. Really. I thank you all. See you soon.
  • KJ
    Kathy Jo
    Oct 21, 2025
    5.0
    Not only did I get a great price. The customer service was absolutely amazing and I highly recommend this place.
  • SD
    scott diment
    Sep 26, 2025
    1.0
    ordered me wrong contacts,had to drive back to lenscrafters twice to take back and have them order me the correct ones.the first trip over they were to busy and short staffed to make exchange on my lunch period,1-800 contacts from now on
  • CM
    Candace Mikesell
    Sep 8, 2025
    5.0
    Dr Talaga and staff were great!! Highly recommend!!
  • JS
    John Shaver
    Jul 24, 2025
    5.0
    The eye doctor that I saw here was wonderful. She clearly cared, was very thorough, and helped me get a prescription that balanced my astigmatism and my nearsightedness so that I have clarity without too much refraction of light and I can't say that I ever remember an optician doing that for me! Definitely recommend

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.