Grand Traverse Oral Surgery

4.2
121 reviews

About

Oral Surgery
Oral Surgeons serving all of Northern Michigan, with office locations in Traverse City, Cadillac, and Alpena. Our mission is to help patients live healthier lives. We provide a caring, nurturing environment where your comfort and health is of primary importance

Location

Grand Traverse Oral Surgery
12776 S West Bay Shore Dr., Traverse City, MI
49684, United States

Hours

Reviews

4.2
121 reviews
5 stars
93
4 stars
5
3 stars
0
2 stars
2
1 star
21

What are people saying?

AI-generated from recent customer reviews

Professionalism

Many customers praised the professionalism and expertise of the doctors and staff, highlighting their ability to make patients feel comfortable and informed during procedures.

Patient Care

Several reviews noted the compassionate and attentive care provided by the staff, particularly in handling anxious patients and children.

Efficiency

Customers appreciated the quick and efficient service, with many mentioning short wait times and smooth procedures.

Communication

While many reviews praised communication about procedures and post-operative care, some customers expressed dissatisfaction with billing explanations and front desk interactions.

Mixed Experiences

There were a few negative experiences reported, particularly regarding staff attitudes and specific incidents of poor patient care, indicating inconsistency in service.
  • AN
    Alexis Nink
    Jul 29, 2025
    5.0
    Dr. Dee and his team are top-notch. Every visit has left me impressed by their professionalism, efficiency, and clear expertise. Dr. Dee himself is kind, personable, and highly skilled, he provides excellent care and puts patients at ease. I highly recommend him.
  • RL
    Robert Di Loreto
    Jul 21, 2025
    5.0
    As a retired healthcare provider for 40 years and CEO of a large multi-office surgery based practice, my recent experience at GTOS was excellent. From initial contact via phone, check-in at front desk and process for extraction of infected molar the staff and Dr Fountain was great. A well run company. The entire process took less than 45 minutes, with zero discomfort during and afterwards. KUDOS to GTOS!
  • KJ
    Keith Johnson
    Jul 17, 2025
    5.0
    Everyone was amazing and super helpful. My wife sustained a large cut in her mouth. We were at the start of a 2 week visit to TC. They stayed late to give my wife stitches and took really good care of her! Very Grateful for everyone at GTOS!
  • LS
    Lara Treemore Spears
    Dec 9, 2022
    1.0
    An xray showed a mass in my jaw. My doctor referred me to Grand Traverse Oral Surgery for a consult. When I returned to my doctor, he asked if I was scheduled for a biopsy. When I called GTOS and asked why they hadn't evaluated me for a biopsy in the first place, they said I would need to schedule another exam because they didn't look at that the first time (for another $155 out-of-pocket charge), and MAYBE they would do a biopsy then. I would give zero stars if I could.

Frequently Asked Questions About Grand Traverse Oral Surgery

Where is Grand Traverse Oral Surgery located?

Grand Traverse Oral Surgery is located at 12776 S West Bay Shore Dr., Traverse City, MI 49684, USA.

What are the business hours of Grand Traverse Oral Surgery?

The office is open Monday through Friday from 8:00 AM to 4:00 PM and is closed on weekends.