LensCrafters

4.5
338 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
23000 Eureka Rd, Taylor, MI
48180-6039, United States

Hours

Reviews

4.5
338 reviews
5 stars
287
4 stars
11
3 stars
2
2 stars
7
1 star
31

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and attentive, with specific mentions of employees like Wendy and Tracy.

Doctor Experience

Customers consistently reported positive experiences with the doctors, noting their thoroughness, professionalism, and ability to explain procedures clearly.

Pricing Concerns

Several reviews highlighted dissatisfaction with the pricing of frames and lenses, describing them as overpriced compared to other locations.

Mixed Experiences

While many reviews were positive, there were also complaints about poor service and unhelpful staff in certain instances, indicating inconsistency in customer experiences.
  • CG
    Cynthia Garza
    3 days ago
    5.0
    Love this location! Tracy and Kat are always amazing!
  • BA
    Brittanie Askin
    6 days ago
    5.0
    Wendy is beyond amazing
  • PB
    PK Butler
    Dec 8, 2025
    5.0
    My last current experience was excellent! The new doctor was so kind and professional. Only two critiques: (1) The chairs that don't roll are too heavy for seniors to lift or adjust, they need assistance (2) The Taylor store needs more styles that fit for larger women. The last couple of years I've had to pick from Westland or Detroit, frames by TURA (Glemaud) But I have been with HFH for years!
  • PM
    Philip Mitchell
    Nov 28, 2025
    5.0
    Tracy was amazing and took care of all our concerns. Great customer service
  • MA
    Mohammed Abuatiah
    Nov 25, 2025
    1.0
    With all due respect the employees are non helpful they didn’t even bother look at my insurance policy save yourself the trip and go somewhere else another location maybe,

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.