Business Details
About
OrthoticsShoe Store
The Sterling Heights Good Feet Store's personally-fitted arch supports and orthotics are designed to relieve foot, heel, knee, hip, and back pain often caused by foot-related problems like plantar fasciitis and bunions. Stop by the Sterling Heights Good Feet store for your free, no-obligation, personalized fitting.
Location
Hours
Reviews
4.9
135 reviews
5 stars
132
4 stars1
3 stars0
2 stars1
1 star1
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being knowledgeable, friendly, and patient during the fitting process.
Product Effectiveness
Many reviews highlighted significant relief from foot pain after using the orthotics and supports, with customers noting improvements in their overall comfort.
Transparency and Pricing
Some customers expressed concerns about pricing transparency and unexpected charges, indicating a need for clearer communication regarding costs.
Overall Experience
The majority of customers reported a positive experience, recommending the store for its thorough consultations and effective solutions for foot issues.
- CWChristina Wilk6 days ago5.0Didn’t really know what to expect and was blown away by the personalized care and time spent ensuring my needs were met. Trey was very helpful and extremely knowledgeable. I felt confident in my purchase at the Good Feet Store and started noticing a difference in my stride by day 2. I cannot wait to reap the long term benefits of these products. The demonstrations are very eye opening! Highly recommend
- LCLouis CNov 16, 20251.0Entered the store not really knowing what to expect. I have been suffering with pain in my feet for a while, and I thought this store could provide me with some insight as to how to deal with this problem moving forward. Upon entering the store, I made it clear that I was just seeking information about my issue. I was immediately ushered to sit down in a little ‘cubicle’ area for what felt like a scripted performance with the sole purpose of taking my money as quickly as possible. Not wanting to waste anyone’s time, I even asked straight away “what is the ballpark cost if I end up going through with this here?” To which I was replied with “I won’t know until we take your measurements and determine your specific needs.” I eventually found this to be quite hilarious, given the fact that at the end of the ‘performance’ they pulled out a pre-made laminated piece of paper from behind them on their desk, outlining all the prices, which appear to be the exact same for every customer, given the fact that they align with the numerous complaints you’ll find about this company when you search online rather than just reading these google reviews. And what are the prices you ask? Well they offer 3 packages, the cheapest of which being something like $1,600 and the most expensive being over $2,000. Throughout the ‘performance,’ I was repeatedly told things like “trust me!” “it’s science!” and “we treat you better than anyone else!” I was told that I would have to spend over $6,000 to get the same thing through a podiatrist (which I do not believe to be true, based on my research.) I thought the funniest moment of the whole ‘performance’ is when I was told “We do not use aggressive sales tactics here!” Right amidst the most aggressive sales push I have ever personally experienced. Do yourself a favor, and do some research. Get multiple opinions. See a doctor. Do not leave your physical wellbeing in the hands of a company that so blatantly values your money so highly above everything else. This isn’t to say that their product can’t potentially actually help people who are suffering. But I believe there are multiple avenues to this same relief, most of which will take far less of a hit on your wallet.
- PNPolly NorrisNov 16, 20255.0After 4 months of treating ruptured callouses under my big toe, they were finally healed after just one week of wearing these arch supports. Sure wish I had found them 5 years ago. Explanation of the product and the service I received was superb! Thank You ‘Mr. Good Feet’!!!!!
- JMJacob MangumNov 8, 20255.0Today I begrudgingly walked into the Good Feet Store ,doubled over hobbling in complete pain . I was met by a beautiful young pleasant yet very attentive Luma Uljai .. she calmed my spirits quickly with her insight and professionalism. Within moments she discovered and issued and rectified my problems. What a true life changing moment. . I’m extremely grateful.
- TWTheresa WrightOct 27, 20252.0I find it hard to believe that this location only has 5 star reviews without reporting to Google for adjusted ratings. This specific location does not have an account on the BBB so I will leave my thoughts here. My mother came here to get custom inserts done for her shoes + shoes themselves. Those work great, no problem there. When she was asked what price range she wants to be in: $1400-$1600 or $1800, she advised the rep she wanted to stick around $1400. Her final bill came out to $1,810.30- no where near the original amount that was discussed. Additionally, she was not shown what was in her bag and assumed it was all for the inserts based on the information given from her rep that assisted her in the store. After getting home and reviewing all of the information and receipt, she was charged for the socks that she was given to use in the store to try on the shoes AND $47.97 for 3 pairs of socks. And to top it off, one of her inserts is completely missing the card that goes above it with the information. After reviewing the purchase she discovered that it is plastered all over, no returns or refunds. Super disappointing- we would have been happier with her purchase if all of the contents in the bag were explained and what she was getting charged. I have done sales for 12+ years and this was clearly someone excited to make the sale and threw everything into the purchase without explaining to the customer where the cost comes from or the intended use. I would NOT recommend this store- I would go elsewhere, there are other companies out there that do the same thing and fully explain what you are purchasing. I am more than happy to discuss our findings if someone would like to reach out to me directly since the BBB is not registered for this location and the store informed my mother that all sales are final and it's a "it is what it is".
Frequently Asked Questions About The Good Feet Store
How are our arch supports different from inserts and insoles I can buy online or in drug stores?
Good Feet Arch Supports are designed to provide the firm, yet flexible function necessary to help correct poor foot biomechanics, providing long term pain-relief solutions.
I buy good shoes, but my feet still hurt. Can arch supports help me?
Absolutely. It’s common for people to think that their shoes are the problem, when in reality it’s often the foot that’s going into the shoes that’s the real source of discomfort. By stabilizing the foot with a good arch support, the pain and discomfort caused by common foot and foot-related problems can often be minimized or alleviated.
Will I be able to take my arch supports home the same day I purchase them?
Yes, for ages 6+. Your local Good Feet Store stocks a full inventory of arch supports. Once you’ve been fitted and have found the supports that work the best for you, you’ll be able to wear your new arch supports home.
How do I get my free fitting?
It’s simple. Just stop by your local Good Feet Store. No appointment is necessary, but if you prefer, you can schedule an appointment at the store near you.
Can I use my HSA or FSA funds to purchase arch supports?
Yes, you can use your HSA or FSA to purchase our arch supports. Arch supports, shoe inserts, insoles, or orthotics are eligible for reimbursement with a flexible spending account (FSA), health savings account (HSA), or a health reimbursement arrangement
(HRA). However, arch support reimbursement is not eligible with a limited-purpose flexible spending account (LPFSA) or a dependent care flexible spending account
(DCFSA). Arch Support Inserts are eligible for reimbursement with an FSA or HSA as they are devices placed into your shoes to support the arch of your foot to reduce—or even
eliminate—pain. Important Reminder: FSAs, HSAs, and other listed account types may differ. Be sure to check with your administrator before making a purchase.
How are Good Feet arch supports different from inserts and insoles bought online or in drug stores?
Good Feet Arch Supports are specially designed to provide firm yet flexible support that helps correct poor foot biomechanics, offering long-term pain relief.
Can wearing arch supports help if I buy good shoes but my feet still hurt?
Yes, arch supports stabilize your feet and can minimize or alleviate pain caused by foot-related problems even if your shoes are of good quality.
Will I be able to take my arch supports home the same day I purchase them at The Good Feet Store?
Yes, if you are over the age of 6, you can take your personally fitted arch supports home the same day as purchase.
How do I get a free fitting for arch supports at The Good Feet Store in Sterling Heights?
Simply visit the store at 13947 Lakeside Circle for a free, no-obligation personalized fitting. Appointments are not required but can be scheduled if preferred.
Can I use my HSA or FSA funds to purchase arch supports at The Good Feet Store?
Yes, arch supports are eligible for reimbursement with FSAs, HSAs, or HRAs. Be sure to check with your plan administrator as some account types like LPFSA or DCFSA are not eligible.
What are the operating hours for The Good Feet Store in Sterling Heights?
The store is open Monday to Friday from 10:00 AM to 6:00 PM, Saturday from 10:00 AM to 5:00 PM, and closed on Sundays.
What categories of products and services does The Good Feet Store in Sterling Heights offer?
The Good Feet Store offers orthotics and shoe store products, specializing in personally fitted arch supports to relieve foot and related pains.
What nearby restaurants can I visit before or after my appointment at The Good Feet Store?
You may enjoy local dining options such as Chipotle Mexican Grill, Pei Wei Asian Restaurant, or Bonefish Grill, all within close proximity to the store.
Are there any nearby health-related service providers near The Good Feet Store?
Yes, Dentalworks - Sterling Heights (dentist) and Dr. Thomas Soviar (optometrist) are nearby, which might be convenient if you need multiple health services in one trip.
What other shopping options are near The Good Feet Store in Sterling Heights?
Nearby retail options include Foot Locker and Shoe Carnival for shoes and fashion accessories, as well as Sears and dressbarn for clothing and department items.