Planet Fitness

4.2
344 reviews

About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
40752 Ryan Rd, Sterling Heights, MI
48310, United States

Hours

Reviews

4.2
344 reviews
5 stars
223
4 stars
49
3 stars
19
2 stars
8
1 star
45

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Feedback on staff is mixed; while some customers praise the friendliness and helpfulness of certain employees, others report rude and unprofessional behavior from staff members.

Cleanliness

Many customers consistently highlight the gym's cleanliness, noting that the facility is well-maintained and tidy.

Customer Service Issues

Several reviews mention poor customer service experiences, particularly regarding membership issues and staff attitudes.

Equipment Availability

Customers appreciate the variety and availability of equipment, although some express concerns about specific machines being out of order.

Judgment-Free Zone

There are conflicting reports about the gym's reputation as a judgment-free zone, with some customers feeling judged by staff.
  • NB
    Nancy B
    1 day ago
    5.0
    Friendly staff, clean facility and lots of options for fitness.
  • SS
    Shady Spaceman
    3 days ago
    1.0
    This location sucks there's one girl upfront and NO ONE else. I asked for help and she can't because they can't leave the desk. I can't do my workout and wasted an hour of my time.
  • ML
    Melody Luich
    Oct 9, 2025
    5.0
    Clean and friendly gym
  • MP
    Manal Petros
    Sep 12, 2025
    5.0
    Nathan is awesome! He’s friendly, professional, and really cares about helping you reach your goals. Planet Fitness is lucky to have him.
  • CC
    christina
    Sep 12, 2025
    5.0
    Nathan is such a great trainer! He’s super helpful, encouraging, and makes sure I’m doing everything the right way. Always positive and motivating highly recommend him!

Frequently Asked Questions About Planet Fitness

What is the core philosophy of Planet Fitness?

Planet Fitness believes everyone is strong in their own way, offering a welcoming Judgement Free Zone® where members can build strength at their own pace.

Where is this Planet Fitness location situated?

It is located at 40752 Ryan Rd, Sterling Heights, MI 48310, USA.