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EXPRESS MED URGENT CARE

4.7
(310 reviews)

Business Details

19725 W 12 Mile Rd, Southfield, MI
48076, United States
(248) 770-5205
https://expressmedurgentcare.com/

About

Medical ClinicCOVID-19 Testing FacilityX Rays & ImagingWalk-In ClinicUrgent CareInjury and Wound CareMedical TreatmentsDiagnostic LabNutrition & Weight Loss
Express Med Urgent Care offers medical care that's prompt, but also personal. Medical care the way it should be, the way you want it to be, and the way it was meant to be.

Location

EXPRESS MED URGENT CARE
19725 W 12 Mile Rd, Southfield, MI
48076, United States

Hours

Reviews

4.7
310 reviews
5 stars
281
4 stars
3
3 stars
3
2 stars
4
1 star
19

What are people saying?

AI-generated from recent customer reviews

Staff Quality

Many customers praised the staff for being friendly, caring, and professional, particularly highlighting Dr. Kattoo's attentive and compassionate approach.

Cleanliness

The facility received positive remarks for being clean and well-organized, contributing to a pleasant experience for patients.

Service Speed

Several reviews noted quick service and minimal wait times, with many patients appreciating the efficiency of the check-in and treatment process.

Communication Issues

Some customers reported problems with follow-up communication and test result notifications, indicating a need for improvement in this area.

Mixed Experiences

While many reviews were positive, there were a few negative experiences regarding care quality and billing issues, suggesting inconsistency in service.
  • FP
    F Pitts
    Feb 14, 2026
    5.0
    My friend introduced me to this Urgent Care. I was seen & treated right away by Dr. Kattoo. He’s a kind caring doctor and even had me come back for follow up. I’ve never had an Urgent Care do that. I felt my wellbeing was the priority over money. I live 30 mins away but would gladly make the drive again to get care!!!
  • MD
    Michael Dallo
    Jan 15, 2026
    5.0
    I had an excellent experience at Express Med Urgent Care. From start to finish, everything was smooth and easy. Check-in was quick, the facility was clean and well organized, and the staff were genuinely friendly and helpful. Dr. Kattoo took the time to listen to my concerns, explained everything clearly, and made sure I felt comfortable with the plan before I left. I never felt rushed or brushed off, which honestly made a big difference. You can tell this place is well run and that the people who work here actually care about their patients. Highly recommended!
  • CM
    Caitlyn Moore
    Jan 6, 2026
    1.0
    I recently visited this urgent care on 12/20 for STI testing, and my experience was absolutely unacceptable. After doing all the required tests — the swab, pee sample, and even a vaginal exam — I never received my results or any proper follow-up. When I called to inquire, I was appalled to learn that my tests were never sent out simply because I wasn’t showing symptoms. This is beyond negligent and irresponsible medical care! I spent over 30 minutes on the phone trying to get answers, only to be met with excuses. On top of this, I was charged a $45 copay for essentially no service or results! This is not only a waste of money but a serious breach of patient trust and care. If you value your health and time, do not go here. This urgent care failed miserably in delivering basic medical service and follow-up. They need to refund my copay immediately and overhaul their system to ensure this doesn’t happen to anyone else. Completely disappointed and disgusted by this experience.
  • AH
    Anna Horyd
    Nov 29, 2025
    5.0
    We come here whenever we feel icky and they make us feel better. Very kind and knowledgeable. Quick visit too!
  • LS
    Luisa Siler
    Nov 14, 2025
    5.0
    My husband and I love the nurses and Dr. Its a clean great environment wait time is less than 2 min. Love love love

Frequently Asked Questions About EXPRESS MED URGENT CARE

What type of medical care does EXPRESS MED URGENT CARE offer?

EXPRESS MED URGENT CARE provides prompt and personal medical care including urgent care, COVID-19 testing, X-rays, injury and wound care, and diagnostic lab services.

Where is EXPRESS MED URGENT CARE located?

It is located at 19725 W 12 Mile Rd, Southfield, MI 48076, USA.

Brand Certified Facts from EXPRESS MED URGENT CARE

EXPRESS MED URGENT CARE partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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