EXPRESS MED URGENT CARE

4.7
306 reviews
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About

Medical ClinicCOVID-19 Testing FacilityX Rays & ImagingWalk-In ClinicUrgent CareInjury and Wound CareMedical TreatmentsDiagnostic LabNutrition & Weight Loss
Express Med Urgent Care offers medical care that's prompt, but also personal. Medical care the way it should be, the way you want it to be, and the way it was meant to be.

Location

EXPRESS MED URGENT CARE
19725 W 12 Mile Rd, Southfield, MI
48076, United States

Hours

Reviews

4.7
306 reviews
5 stars
279
4 stars
3
3 stars
2
2 stars
4
1 star
18

What are people saying?

AI-generated from recent customer reviews

Quality of Care

Dr. Kattoo and the staff are frequently praised for their knowledge, compassion, and attentive care, making patients feel heard and comfortable.

Staff Professionalism

The staff is consistently described as friendly, professional, and efficient, contributing to a positive patient experience.

Cleanliness

The facility is noted for its cleanliness and inviting atmosphere, enhancing the overall experience for patients.

Wait Times

While many reviews highlight quick service, there are some mentions of longer wait times, particularly during busy periods.

Communication Issues

A few reviews indicate problems with patient record management and communication, leading to confusion and dissatisfaction.
  • LS
    Luisa Siler
    Nov 14, 2025
    5.0
    My husband and I love the nurses and Dr. Its a clean great environment wait time is less than 2 min. Love love love
  • CH
    Craig Hartley
    Nov 9, 2025
    5.0
    Best care in the State of Michigan.
  • DA
    Dee AlSuraimi
    Nov 7, 2025
    5.0
    had the greatest experience for having care. Staff very friendly and and Dr Katto was the most friendly and understanding Dr. he made me feel comfortable in expressing my concerns!!! ( I’m very apprehensive, in going to doctors.. had some bad experiences. My son visited him prior and my daughter went with me. I’m happy I went ! I went in pain and followed up without pain walked mile and 1/2. Any health concerns I would visit. Will return as needed
  • TJ
    Taivia Jones
    Nov 3, 2025
    5.0
    Express Med Urgent Care is one of the best urgent cares I’ve been to. The receptionist does her best to get you checked in quickly and Dr Katoo is a great doctor. He is very knowledgeable and has great bedside manner. Every time I’ve been, he listened attentively and diagnosed me correctly, sometimes without even needing to do any testing. Even my teenage daughter has requested to go to him instead of her PCP because of how comfortable she felt with Dr. Katoo during a visit to test for strep throat. This is definitely my go to for urgent care matters. I recommend Dr. Katoo for your urgent care needs as well.
  • CS
    Chelsi S
    Oct 15, 2025
    5.0
    Dr. Karoo & his staff were very kind & caring. Dr. Karoo was knowledgeable & told me what was going on with me before testing even came back. Test results came in quick as well. Wait time was not long at all. I waited about 15 mins & Check in was easy as you can complete all paperwork online. I definitely plan to make this my go to urgent care.

Frequently Asked Questions About EXPRESS MED URGENT CARE

What type of medical care does EXPRESS MED URGENT CARE offer?

EXPRESS MED URGENT CARE provides prompt and personal medical care including urgent care, COVID-19 testing, X-rays, injury and wound care, and diagnostic lab services.

Where is EXPRESS MED URGENT CARE located?

It is located at 19725 W 12 Mile Rd, Southfield, MI 48076, USA.