Bronson South Haven Family Medicine

Reviews

• BM

  Brandon Muncy

  Sep 24, 2024
  4.0
  A little confusing as a VA patient. We are authorized urgent care for accute illnesses but when I came the clerk told me there were only emergency services available even though I had been directed by the VA to come there. I would have liked for the MSA to have asked other staff for clarification but they were adamant that they only had emergent care. I did end up being seen in a timely manner though so I did much appreciate that. I encourage MSAs to be trained on VA community care coverage and accepted.
• NS

  Nicole Shively

  Feb 18, 2024
  5.0
  The doctors at this felicity are caring and very thorough and explaining everything okay
• MD

  Margaret Doud

  Dec 16, 2021
  1.0
  My husband has diverticulitis and about once a year or so he comes down with an infection, which is serious and if treated promptly with antibiotics is very manageable as an outpatient treatment. In the past there was never a problem with dr. Allen or Liscow calling in a prescription and then following up with him if needed. Not now. 12 min wait time to speak with someone, no call back after repeated calls and when I went into the office I was told the they wouldn't phone in a rx that he had to be seen but they couldn't fit him in so, just go to the emergency room. Are you freekin kidding me! Here we are in the middle of another surge of covid and you want to encourage someone to go to the emergency room! Then they made us feel like it was our fault because we hadn't made an appointment to "meet" the new doctor. Why would you spend more money at the doctor for a meet and great appointment when they have your whole medical history at their fingertips! So now my husband has to go to a walk in clinic and he's two days into a colon infection. Very poorly handled.
• CT

  C T

  Nov 15, 2018
  1.0
  Absolutely terrible I will never see Mona Merrit or her nurse ever I dont care if im dying. Not only is Mona a professional shes always 30 40 minutes late. What kind of professional yells at there patient? What kind of professional accuses you of getting a script somewhere else because you forget to take your medicine everyday and it goes longer as well as accusing not one but two pharmacies of giving me paxil without a script. The script paxil is for one an anti depressant . Two it treats my PTSD. And three it is not an addicting or drug related prescription. And then after upsetting me tells me I need anger management. Three times she has stopped my script which by the way causes severe withdrawal without a notice!! Then I have to wait up to a week or two if not more for an appointment to get my medicine that ive been on for 6 years to be approved by her again. Which I wound up in the emergency department from because of the withdrawals.And to top that off threatened to call dhs and have my help stopped for being rude. She ticked me off!!! Nurse always has an attitude very argumentative when your the patient accusations towards you are a big No. Constantly stopping scripts without a notice. This office has fallen apart on her behalf. Tons of respect to desk workers. Absolutely none for Mona Merrit and her nurse very very unprofessional! Extremely uncomfortable. Never ever before have I experienced such a horrible very disrespectful Dr in my entire life! I will never see this woman again.