StretchLab

4.9
273 reviews

About

Fitness Center
StretchLab was created to help increase flexibility, range of motion and energy in people no matter what their age, body type or fitness level! StretchLab Shelby offers one on one assisted stretching and group stretch classes in a fun, open and communal environment. Our one on one stretches can be 25 or 50 minutes long and we offer drop-in or monthly memberships. All of our Flexologists are highly trained and create a custom stretch routine for each member. Our innovative group stretches offer a unique way for members to reach their flexibility goals. Group stretches can be purchased individually or as a monthly membership.

Location

StretchLab
45641 Hayes Road, Shelby Township, MI
48315, United States

Hours

Reviews

4.9
273 reviews
5 stars
263
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What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers consistently praised the knowledge and professionalism of the staff, highlighting their ability to provide effective stretches and personalized care.

Scheduling Issues

Multiple reviews expressed frustration with scheduling difficulties, including canceled appointments and lack of notification.

Customer Experience

Many customers reported a welcoming and friendly atmosphere, with staff making them feel comfortable and supported during their sessions.

Contract Concerns

Several customers raised issues regarding the auto-renewal clause in contracts, feeling misled about cancellation policies.

Overall Satisfaction

Despite some concerns, many customers left feeling great after their sessions and expressed a desire to return.
  • IB
    Iisha Bennett
    Nov 8, 2025
    2.0
    The Services are great, but scheduling is HORRIBLE! Convenience is not a factor at this place, I just went to a scheduled appointment that was scheduled by their staff to be told my appointment was cancelled with no notification to me.
  • PM
    Phelipe Moraes
    Sep 19, 2025
    5.0
    I’ve had my first 25’ stretch with Marcelo and he made me feel comfortable during the whole process and the stretch was precisely where I needed the most. Will definitely comeback for the 50’ stretch to work out the full body.
  • MP
    Matt Palazzolo
    Sep 18, 2025
    1.0
    I purchased a 4 week program 1 session per week on 8-18-25. It’s got an auto renewal clause, that really concerned me, I’ve had 2 sessions and my last session was cancelled because the therapist Mishonni wasn’t available. I went for my session today 9-18 and advised the receptionist that it wasn’t working for me and in accordance of what I was told, I would need to advise if I wanted to cancel the future contract going forward to negate the auto renewal clause. I advised that I would not be using your services after my 4 visits. The receptionist told me that unless I notified them 30 days in advance I would have to pay for 4 more sessions! How could I possibly notify you 30 days in advance when I just signed the contract 30 days ago?!?! That would mean I would have needed to cancel my contract the day I signed it???? I am formally notifying you that I’m canceling the contract. This is a deceitful way of conducting business. Disappointed and furious, Matt Palazzolo
  • RD
    Randi Davis
    Sep 16, 2025
    5.0
    Super friendly and very informative.
  • MH
    Melissa Holtzhouse
    Sep 5, 2025
    5.0
    Marcello is knowledgeable, personable, and gets results! I would give 10 stars if I could!

Frequently Asked Questions About StretchLab

What services does StretchLab in Shelby Township offer?

StretchLab offers one-on-one assisted stretching, group stretch classes, and customized stretch routines to improve flexibility, range of motion, and energy.

What are the operating hours of StretchLab Shelby?

StretchLab is open Monday to Thursday from 8:00 AM to 8:00 PM, Fridays from 8:00 AM to 6:00 PM, Saturdays from 8:00 AM to 2:00 PM, and is closed on Sundays.