LensCrafters

4.8
346 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
14195 Hall Rd, Shelby Township, MI
48315, United States

Hours

Reviews

4.8
346 reviews
5 stars
326
4 stars
4
3 stars
0
2 stars
7
1 star
9

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the exceptional customer service, highlighting the staff's friendliness, professionalism, and willingness to go above and beyond.

Doctor Experience

Many reviews mentioned positive experiences with the doctors, particularly Dr. Lograsso and Dr. Yates, who were noted for their thoroughness, care, and ability to explain procedures clearly.

Efficiency

Customers appreciated the quick and efficient service, from scheduling appointments to the eye exam process, often noting minimal wait times.

Comfort and Care

The staff was commended for making patients feel comfortable, especially those with anxiety about eye exams, and for providing a welcoming atmosphere.

Product Selection

The store offered a good variety of stylish frames and lenses, which customers found appealing.
  • AY
    Andrew Yousif
    Dec 26, 2025
    5.0
    Exceptional customer service! I broke my eyeglasses on Christmas Day. I called today in the AM and spoke to Ban, to see what my options were. I needed something for work right away. She’s helped me in the past with most of my eye and sun glasses. Once again, Ban saved the day. Can’t thank her enough!
  • SS
    Sally
    Dec 13, 2025
    5.0
    The store manager, Chelsea is great! She has helped me and my family on many occasions and she really cares about her customers. I was having a hard time seeing out of my glasses and she really took the time to figure out what was wrong and made sure I was taken care of. And Dr. Yates always does my eye exams, she is a phenomenal doctor. Thank you for all that you do!
  • LR
    Liz Rabine
    Dec 8, 2025
    5.0
    Dr. Elizabeth & the staff were amazing & thorough!
  • EY
    Emily Young
    Dec 4, 2025
    5.0
    We have had two wonderful experiences here. From making the appointment with ease online, to the professional and welcoming staff, to the phenomenal doctor Yates, I'm incredibly grateful for this LensCrafters. I really wish we would have come here for my daughter's first eyeglass visit a few years ago because they were incredibly gentle and informative. Glasses haven't come in yet, I will update if anything changes!
  • DG
    Dave Goerlitz
    Dec 3, 2025
    5.0
    Everything was great and Dr K. is my favorite and I've recommended LC and Dr K. to all.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.