Quest Diagnostics

Reviews

• LI

  LeAnne Iamurri

  Mar 22, 2026
  5.0
  So easy to make appointments online and the team was great. Theresa was so nice and helpful with helping get my information from my doctors office!!
• PM

  Phillip Mcgowan

  Feb 13, 2026
  1.0
  I had an 710a appointment for labs. Got called back and sent to Bay 3 the get labs. The lady didn't seem to care to honestly help me. Talkin to me with an attitude telling me that she couldn't find where or how to put in my insurance information. She didn't care to ask for help. She kept looking at her computer talking to me, never looked my way. Argued that my insurance card was not real and it was just my employer card. Told me I was dismissed in a disrespectful way. I have never been treated like this in the medical field by anyone. I will NEVER go back there knowing that there are people who work there who is only there for a pay check and treat patients like they beneath her.
• MB

  Michelle Brewster

  Jan 15, 2026
  5.0
  As someone who HATES getting my blood drawn, this was hands down the best place I have been. I scheduled an appt online easily and the check in process was quick and simple. I didn’t wait at all. Theresa was absolutely amazing. Her kindness was greatly appreciated and she made it completely painless. Would recommend.
• MZ

  Mike Zeimen

  Jan 10, 2026
  1.0
  I’ve had to utilize this particular office 3 or 4 times in the last 2 years and have had nothing but trouble with insurance claims submitted by them, even after I explained the possible complications to them. I was using a virtual healthcare provider that scheduled tests through Quest. The virtual provider’s business address was in another state. This does complicate insurance payments. At my first visit I informed Quest of the potential issue with insurance billing with a medical provider in another state. They basically told me that I didn’t know what I was talking about and so ignored all I had to say. I spent the next 4 months or so trying to get Quest paid by my insurance provider. I was finally told by a representative from my insurance provider (the biggest medical insurance provider in my state) that Quest was finally informed of how to properly submit a claim in the future. Silly me, I thought the problem was resolved. So I used them again for another test (they are the closest provider to me). I again tried to calmly and professionally explain to them how to avoid insurance claim issues concerning my doctor having an out of state address. The Quest person became argumentative to the point I just had to clam up to avoid being kicked out of their office. Again, I had to spend several months resolving insurance payment issues caused by Quest. I will never use them again for any service under any circumstances.
• PW

  Paula Wilson

  Jan 9, 2026
  5.0
  Love the Walk-In option and the Staff iare amazing! Very thoughtful and helpful in addition to being thorough. Don't forget Insurance cards and ID.

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