Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
190 reviews
5 stars
175
4 stars
3
3 stars1
2 stars
4
1 star
7
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Kayla, Jordan, and Angie.
Quality of Service
While most reviews highlighted excellent service and thorough eye exams, some customers reported issues with lens orders and adjustments, indicating inconsistency in service quality.
Product Selection
Customers appreciated the wide selection of frames and lenses available, often noting the assistance they received in finding the right pair.
Communication
Several reviews mentioned a lack of communication regarding order statuses and insurance issues, suggesting a need for improvement in keeping customers informed.
Overall Experience
Overall, the majority of reviews reflected positive experiences, with many customers expressing satisfaction and recommending the store despite some isolated negative feedback.
- BBBruce BadoniNov 15, 20255.0Amazing service…so speedy and will definitely come back.
- RRROct 27, 20251.0Not getting same quality level of service as before. Took a pair of sunglasses I purchased there to see if I could get lenses updated with new Rx. Over $400 for just lenses. I only paid $188 for original pair. Took a new pair of regular glasses I purchased there for adjustment. Fit worse afterwards. Took another pair in for tightening of temple screws. They tightened so much I couldn't fold them in anymore. Family member ordered new pair. They were told ready in a week to 10 days. Almost a month, still waiting. They do not keep you updated, you have to call and pry the status out of them. Used to enjoy shopping for new glasses after an exam there. Not so much anymore.
- JDJ DoxeyOct 16, 20255.0Kayla was awesome in helping me choose and finalize my glasses and computer glasses. Kind and knowledgeable, and an asset for your location.
- MRmarquetta reedSep 23, 20255.0I went in today and everyone was super friendly. I hate I don’t remember any names outside of John but he was the amazing and super cool and encouraging. The girl who did my pre exam was amazing as well as my eye doctor. I had a great experience.
- MTmark tackmanSep 11, 20255.0Peyton helped me basically look like Stanley tucci and I love her for it..,. If you can put up with a goofball like me you deserve a raise!
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters in Saginaw offer?
LensCrafters offers comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
Which designer brands can I find at LensCrafters?
You can find designer brands such as Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, and more at LensCrafters.
Does LensCrafters accept vision insurance?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more.
What are the operating hours for LensCrafters in Saginaw?
LensCrafters is open Monday through Saturday from 9:00 AM to 7:00 PM and Sunday from 11:00 AM to 5:00 PM.
How can I schedule an eye exam at LensCrafters?
You can schedule an eye exam online via their scheduling link at https://www.lenscrafters.com/ScheduleExamView?catalogId=11651&clearExams=1&langId=-1&storeNumber=5591&storeId=10851.
What payment options are available at LensCrafters?
LensCrafters accepts payment via American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Can I pick up my glasses in-store at LensCrafters?
Yes, LensCrafters offers in-store pickup for your convenience.
What nearby places can I visit before or after my visit to LensCrafters in Saginaw?
Nearby, you can visit Grondin's Hair Center for beauty needs or enjoy a meal at restaurants like Jimmy John's, Panda Express, Wingstop, or Rio Luna Tacos & Tequila.
Are there any nearby medical or optometry services near LensCrafters?
Yes, Doctors of Optometry - Saginaw and Miracle-Ear Hearing Aid Center are located nearby for additional health and hearing services.
Where can I find convenient services like gas stations or money transfer near LensCrafters?
You can find services nearby such as Speedway gas station, Western Union for money transfer, and LibertyX Bitcoin ATM for cryptocurrency transactions.