Planet Fitness

4.3
532 reviews

About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
2560 Crooks Rd, Royal Oak, MI
48073, United States

Hours

Reviews

4.3
532 reviews
5 stars
363
4 stars
78
3 stars
29
2 stars
21
1 star
41

What are people saying?

AI-generated from recent customer reviews

Cleanliness

The gym is generally reported as clean, but some customers noted issues with unsanitary conditions in bathrooms and equipment.

Staff Attitude

Feedback on staff is mixed; while some customers praised their friendliness and helpfulness, others reported rude or unprofessional behavior.

Equipment Issues

Several reviews mentioned that equipment is often out of service or in disrepair, impacting the workout experience.

Parking Problems

Many customers expressed frustration with limited parking, especially during peak hours, making it difficult to access the gym.

Customer Service

There are complaints about poor customer service, particularly regarding membership cancellations and staff responsiveness.
  • IH
    Idashia Harvey
    3 days ago
    5.0
    Jake was awesome I highly recommend him I’m new to the gym and was so lost on what to do he made me feel comfortable giving me a tour around the gym and how to use the equipment the correct way & created a workout for me he was so nice & helpful
  • PA
    Private Account
    Nov 17, 2025
    2.0
    Weight pit js always super crowded, forget about picking up a pair of dumbbells or using one of the smth machines, always occupied, and As other reviews have mentioned, LOTS of cell phone usage. You see more people playing on their phones and just sitting on the machines than actually working out here, which is frustrating when you want to use a particular machine but it’s occupied by someone scrolling on their phone for minutes at a time. There are signs, but staff members don’t ever seem to actually enforce them. I’ve also seen people “save” machines, i.e. putting their phone/water bottle at one machine, while using one directly next to it. I don’t think that’s fair. Otherwise, decent location. It gets busy though, and sometimes the parking lot fills up, especially in the beginning of the week.
  • CC
    catherine
    Nov 13, 2025
    5.0
    Angel and Maria at the front desk were so helpful yesterday with answering all my questions! 10/10 service from them!
  • NW
    Nick W
    Nov 12, 2025
    3.0
    Great gym but I really wish they would turn down their music as it is extremely loud. Makes it difficult to listen to anything other than music.
  • AK
    Andrew Kozak
    Oct 22, 2025
    2.0
    Gym is convenient however there is a lot of cell phone usage so it’s hard to work out especially during busy hours. People stay and text and watch the phone while occupying equipment. When you speak to the staff I was told specifically by general manager Joshua Cartagena that yes they have a problem with that and unfortunately nothing they can do about that. In other words just deal with it. Also weights are left on the equipment and I pointed this out to Joshua and he looked at it and walked away only to see a female struggling to try and move the heavy weights off the smith machine herself. I had my membership canceled I assume become ause I mentioned this issue to Joshua after being there a couple years. It’s unfortunate, however this seems to be the trend at the planet environment. Most of the friends I’ve made there feel that’s just the way it is. It’s a nice cleanish club just not really any etiquette which can be a little frustrating. In the summers kids work out free and that is really a part of the year you want to avoid. I moved to LA fitness and have had no issues as I had with planet “no judgement” should be “gym etiquette free zone” lol.

Frequently Asked Questions About Planet Fitness

What are the regular operating hours for Planet Fitness in Royal Oak, MI?

Planet Fitness is open daily with varying hours: Monday from 5:00 AM to midnight; Tuesday to Thursday, open 24 hours; Friday until 10:00 PM; and weekends from 7:00 AM to 10:00 PM.

Does Planet Fitness offer any mobile applications for workouts and gym management?

Yes, Planet Fitness offers mobile apps available on both Apple App Store and Google Play for workout guidance and gym services.