Rochester Neurological Center

Reviews

• SN

  Sandra Nava

  Feb 5, 2026
  5.0
  Excellent service with human warmth.
• MP

  Mark Payton

  Oct 27, 2025
  1.0
  Do not come here if you want your health seriously. I cane to them with chronic nerve pain and was constantly disregarded, neglected, and ignored all to have my time wasted. Dr. Khan was aware of the pain that I was in and didn't even bother showing up to our appointments. They don’t answer the phone and getting in touch with him with questions, concerns, prescription refills that were a week overdue, was nearly impossible. I invested so much time into this office hoping for some help or an answer and after 5 weeks of waiting on them they had nothing for me but to refer me to a different specialist. This was a very frustrating and disheartening experience that I would suggest you avoid by going anywhere else.
• MH

  Maisa Haddad

  Jul 15, 2024
  5.0
  Dr Khan is great! Knowledgeable, approachable and willing to explain your condition to you and discuss details and next ateps and options. Answers all your questions and gives time. Staff are friendly and helpful. I had good experience with the physician and the staff. Thank you
• KG

  Katie G

  Mar 23, 2022
  2.0
  Dr. Daimee was nice to work with, she is thorough with her questions and does a nice job explaining information and next steps. She ordered lots of testing for me, which I was fine with, to get more information about my issues. The tech who performs the EEG is very nice and personable, and does an excellent job explaining the procedure every step of the way. She made me feel very comfortable during the procedure. The front desk ladies always seem irritated with any interaction I’ve had with them. I understand my situation was never straightforward but I was always apologetic and thankful for their help. My issues with this office: -no patient portal, no online bill pay available (you have to call the office and they get irritated that they have to set up the system to take your payment and complain about their system being slow) -I had to cancel a test at the hospital that I had scheduled five weeks in advance because the office did not request prior authorization in time from my insurance company -the dr prescribed medicine for me, but it wasn’t sent to the pharmacy. Had a follow up with the dr, she asked about the prescription, told her it was never sent in, she said she would send it in again. The prescription was not sent in a second time, so I had to call and leave a message to get it sent in. The pharmacy finally received the prescription after that. -After another follow up with the dr, she said she would send in another prescription with information that would satisfy my insurance company. That prescription was never sent in and I’m tired of calling to request it. -Had issues getting them to communicate with my insurance company to get anything approved. I understand dealing with insurance companies is awful, but if my insurance company is so terrible to deal with, then don’t accept it? -Had to have a procedure done at a hospital and the hospital needed information about my previous testing, so they called the office to get it. The office told them they had no records of any of my previous testing. I had to provide my own records to the hospital. Every follow up I’ve had with the dr, I had to tell her what hospital I had the testing done at and she had to log into her own portal for the results, none of the results were in my patient record at their office apparently.
• KM

  Karen Mitchell

  May 16, 2018
  5.0
  Dr. Khan is thorough, patient and kind. I never feel rushed and he makes sure to answer all my questions. Staff is friendly and courteous. Usually not much waiting time at all. Migraine headaches are now under control and fibromyalgia & arthritis pain is much less.

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