Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.5
249 reviews
5 stars
208
4 stars
11
3 stars1
2 stars
7
1 star
22
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and accommodating, particularly highlighting Brandon, Sam, and Candace for their exceptional service.
Professionalism
The optometrists, especially Dr. Fairless and Dr. Fu, received positive feedback for their thoroughness, professionalism, and ability to explain prescriptions and eye care.
Mixed Experiences
While most reviews were positive, some customers reported negative experiences with specific staff members, particularly regarding rudeness and lack of assistance.
Efficiency
Customers appreciated the quick service and efficiency in processing orders and eye exams, with many noting that their glasses were ready in a timely manner.
Product Quality
Some customers expressed dissatisfaction with the quality of glasses and issues with prescriptions, indicating a need for improvement in product accuracy.
- LWLea WelletteDec 27, 20255.0Excellent service by Brandon - very knowledgeable and accommodating!
- MLM LambertDec 26, 20255.0First-time patient and had a great experience. Dr. Fairless was thorough as was the technician. My visit was made exceptional by Brandon who was welcoming, knowledgeable and super personable. When I have glasses or lens needs, I’ll def go back. Would recommend.
- JLJon LamDec 26, 20255.0We had an amazing experience at LensCrafters. Brandon was incredibly knowledgeable and helpful! He knew his stuff! Made getting glasses super easy and will definitely be returning
- JLJennifer LindquistDec 22, 20255.0Great location with friendly staff and quick service. I will definitely be back!
- SSScottDec 16, 20255.0I recently purchased a pair of glasses here. Brandon was super helpful and patient, he is very knowledgeable.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters in Rochester Hills offer?
LensCrafters provides comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
Which designer eyewear brands are available at LensCrafters?
You can find eyewear from brands such as Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, Ralph Lauren, and more at LensCrafters.
Does LensCrafters accept vision insurance plans?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and welcomes all prescriptions.
What are the store hours for LensCrafters in Rochester Hills?
The store is open Monday, Wednesday, Thursday, and Friday from 9 AM to 7 PM, Tuesday from 10 AM to 8 PM, Saturday from 9 AM to 6 PM, and Sunday from 11 AM to 5 PM.
How can I schedule an eye exam appointment at LensCrafters?
You can schedule an eye exam by visiting the LensCrafters online appointment system at the provided reservation URL or directly through their website.
What payment options does LensCrafters accept?
LensCrafters accepts American Express, Apple Pay, Android Pay, cash, check, Discover, Mastercard, and Visa for payment.
Does LensCrafters offer in-store pickup for eyewear products?
Yes, LensCrafters offers in-store pickup services for your eyewear purchases.
Are there other optometrists near LensCrafters on Rochester Road?
Yes, nearby optometry locations include Doctors of Optometry - Rochester Road, Eyeglass World, and Visionworks for additional eye care and eyewear services.
What dining options are available near LensCrafters for a meal before or after my appointment?
Nearby restaurants include Alex's of Rochester (Greek and American cuisine), Wendy's (fast food), Beyond Juicery + Eatery (vegetarian and Mexican), Sushi Coup (Asian fusion), MOD Pizza, and Panda Express for various dining options.
How can nearby transportation or services help me when visiting LensCrafters?
Nearby services such as Michigan First Credit Union and Verizon can help with financial or mobile needs, and Starbucks nearby is convenient for coffee. These locations make your visit to LensCrafters part of a convenient trip with multiple amenities.