Certified by Bronson Primary Care Partners - Richland • Apr 26, 2026
Monday8:00 AM - 5:00 PM
Tuesday8:00 AM - 7:00 PM
Wednesday8:00 AM - 5:00 PM
Thursday8:00 AM - 7:00 PM
Friday8:00 AM - 5:00 PM
SaturdayClosed
SundayClosed
Reviews
3.2
45 reviews
5 stars
20
4 stars
4
3 stars
1
2 stars
4
1 star
16
OO
Olga
Nov 7, 2025
1.0
This place is completely worthless for anything other than collecting money for preventive appointments. They don’t see people for sick appts, refer out for EVERYTHING, and their staff takes ages to communicate anything. Find another way to get healthcare, the bar here is so incredibly low.
EH
Erin Herbstreith
Nov 3, 2022
1.0
I’m so sad to be leaving this review, as I loved this office when it was Borgess ProMed. Both of my kids have been going since they were born (9+ years) and ever since we lost our wonderful PA Sarah Jennings, this office has gone down hill. Called this morning to try and get one of my kids seen (who’s had a low grade fever for 3 days, coughing, sore throat that Motrin and Tylenol is not helping with) to get told she’s a low priority case and needs to go to a Bronson express to be seen. So disappointed they couldn’t do something to get her seen (I would have even been happy with the after hours) today or even tomorrow. Had to find a new office and they were able to get my child in this afternoon, as a new patient.
While the doctors, physician assistants and nurses are great, the front office staff is less than to be desired. Do not recommend. Go find an office that will put you and your family first.
PP
Phyllis Pelletier
Nov 5, 2020
1.0
Phone service is an absolute nightmare. I was hung up on three times.
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