AudioNova

Reviews

• JF

  Jim Fairchild

  Dec 3, 2022
  5.0
  Diane and her team are almost like family. A few weeks ago I fell and broke my tibia and fibula. We are currently staying at me son’s house in Northport. Diane took time out of her busy schedule and called to see how I was doing. If that isn’t family I don’t know what is. She even fed-x a box of batteries. Got them the next day
• SW

  Sally Wildermuth

  Nov 30, 2022
  5.0
  Great help when I need it.
• KJ

  Keith Johnson

  Apr 21, 2022
  4.0
  I felt very comfortable at my appointment. They were very knowledgeable and patient explaining everything to me. I recommend the Owosso branch highly to those asking about hearing aids. If Diane is an example of your hiring standards you must be proud of all your employees. To me Diane is one of the thousand points of light the elder George Bush spoke of.
• RW

  Roger Weyersberg

  Apr 14, 2022
  1.0
  Very unsatisfactory experience. Services are part of Blue Cross Medicare Advantage plan and they are very misleading prior to actual appointment. It was shared via a telephone conversation that my coverage would cover all but $499 of an advanced hearing aid and all but $799 of a premium unit. At my appointment the technician shared that indeed units could be procured for that price but as with buying a car, it doesn’t include oil changes or replacement struts. Then a slip of paper was placed before me that said it would actually cost $4900 for a pair of premium hearing aids with maintenance, adjustments, cleaning, charger and the list went on. I am amazed that someone is allowed to essentially misrepresent such an essential purchase to this extreme. I most assuredly will not pursue this any further with the Owosso, Michigan office. I am very disappointed with BC/BS choice of third party vendor in this department and in all probability will investigate other options at the next sign up window.

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