I scheduled an appointment and got a confirmation email. When I arrived for my appointment they said they had all my info but couldn’t explain why but they had given away my appointment time. Staff was not apologetic.
SS
Sophia Sinacola
Jan 1, 2026
5.0
Dr. Payne actually cares about his patients, will talk to you about your whole life, what you do, what’s new etc. His employees also do a great job of knowing what is/is not covered by your insurance so you don’t need to spend hours on the phone with the insurance trying to figure it out for yourself.
DB
Dawn Barrett
Dec 12, 2025
5.0
My thin frames were a little wonky after 7 months of non stop use. This afternoon, I hopped into my car and walked into the office without an appointment. I was warmly greeted by name and my frames were fixed within a couple of minutes. The office worker answered a question I had and I was out the door! It is a pleasure to be a patron of this office.
My family has been with Dr. Payne for 20 years. He is aware of other medical issues I have had recently and is careful to review with me how my eyes age, given this new development in life. I highly recommend this doctor and his office staff!
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