LensCrafters

4.4
179 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
1982 W Grand River Ave, Okemos, MI
48864-1652, United States

Hours

Reviews

4.4
179 reviews
5 stars
146
4 stars
5
3 stars
3
2 stars
5
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of individuals like Amiyah, Lexi, and Toni for their exceptional service.

Eye Exam Experience

Customers appreciated the thoroughness and clarity of the eye examinations, with doctors taking the time to explain results and answer questions.

Product Quality

While many customers were satisfied with their glasses and the selection available, some expressed concerns about pricing and the quality of certain products.

Wait Times

Several reviews noted long wait times for glasses to arrive, with some customers frustrated by delays in their orders.

Store Environment

The store was frequently described as clean and well-organized, contributing to a positive shopping experience.
  • AC
    Andre' Clover
    Oct 11, 2025
    5.0
    Excellent service. The doctor explained the results of my eye examination with clarity and thoroughness. I would recommend her care to family and friends.
  • TB
    Tia Barrera
    Jul 20, 2025
    5.0
    Today was my first time at LensCrafters and it was a great experience! I booked online, got checked in and my insurance verified with ease, and had plenty of time to browse frames. Alexzia was incredibly kind and patient with me as I figured out what would work best for my budget, and I'll definitely be coming back for my next eye exam ((: *Edited to add the name of the optician who helped me, as I couldn't remember until I looked at the receipt!
  • SA
    Sage Atarri
    Jul 19, 2025
    5.0
    My experience was amazing!!! They walked me through each procedure and explained everything that was going to happen during my test. Happily answered every question that I had, and was very kind and patient with me. They took the time to make sure I absolutely love the pair of glasses that I was going to be walking out with. And the customer service was phenomenal! I will definitely recommend everybody that I see wearing a pair of glasses!
  • MG
    Megan Goff
    Jul 19, 2025
    5.0
    I really appreciated how patient Lexi was with me. She took time to answer all my many questions!! Great customer service!!

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.