Question 1

What should I bring?

Accepted Answer

You don't need anything but your eyeballs to peruse and try on our frames. If you're planning to purchase prescription frames or contacts, it's helpful to have a digital or physical copy of your current prescription. If you'd like to pay with an [FSA or HSA](https://www.warbyparker.com/flexible\-spending\-accounts) card, remember to bring that along, too. This is a cashless location, so we only accept payments from credit and debit cards.

Question 2

Do you accept vision insurance?

Accepted Answer

We're in\-network with several major insurance carriers, and we also make it easy to use out\-of\-network benefits. (Coverage may vary by location or plan.) Get all the details [here](https://www.warbyparker.com/insurance).

Question 3

Do you offer measurements and adjustments?

Accepted Answer

Yes! We can take any optical measurements needed to complete your order—and if your frames don't fit perfectly on arrival, an optician is available for adjustments.Plus: Every Warby Parker frame comes with complimentary adjustments for life. Swing by any time for a tuneup.

Question 4

Do you accept returns and exchanges?

Accepted Answer

Yes, indeed. We have a 30\-day, hassle\-free return or exchange policy for all of our eyewear and accessories. Whether you purchased online or in a Warby Parker store, we can help you out.We also accept returns and exchanges for contact lenses within 30 days of purchase if they're in their original, unopened box.

Question 5

Do you offer gift cards?

Accepted Answer

So glad you asked—yes, we do. You can purchase physical gift cards online or in stores. Need it this second? We offer [e\-gift cards](https://www.warbyparker.com/gift\-card), too!

Question 6

What documents should I bring when visiting Warby Parker Twelve Oaks Mall?

Accepted Answer

You don't need anything but your eyeballs to try on frames. For prescription purchases, bring a digital or physical copy of your current prescription and your FSA or HSA card if applicable. This location accepts credit and debit cards only.

Question 7

Does Warby Parker Twelve Oaks Mall accept vision insurance?

Accepted Answer

Yes, we are in-network with several major insurance carriers and facilitate use of out-of-network benefits. Coverage may vary by location or plan.

Question 8

Can I get optical measurements and adjustments at this location?

Accepted Answer

Yes, the store provides all optical measurements required for your order and offers complimentary adjustments for life to ensure your frames fit perfectly.

Question 9

What is the return and exchange policy at Warby Parker Twelve Oaks Mall?

Accepted Answer

We offer a 30-day hassle-free return or exchange policy on all eyewear and accessories, whether purchased online or in-store. Contact lenses can be returned within 30 days if unopened.

Question 10

Are gift cards available for purchase?

Accepted Answer

Yes, physical gift cards are available both online and in stores. Additionally, e-gift cards can be purchased instantly on our website.

Question 11

What are the store hours for Warby Parker Twelve Oaks Mall?

Accepted Answer

We are open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.

Question 12

What types of eyewear products are available at Warby Parker Twelve Oaks Mall?

Accepted Answer

We offer a wide range of products including prescription glasses starting at $95, sunglasses, progressives, contact lenses, and provide eye exams with assistance from friendly advisors and optometrists.

Question 13

What nearby stores can I visit for additional shopping when I visit Warby Parker at Twelve Oaks Mall?

Accepted Answer

Nearby stores include Casper and Tempur-Pedic USA for mattresses and furniture; PacSun, Zumiez, and American Eagle Outfitters for clothing; and Victoria's Secret and Aerie for lingerie and women's apparel.

Question 14

Are there any nearby places for fun or relaxation near Warby Parker Twelve Oaks Mall?

Accepted Answer

Yes, you can visit the Detroit Selfie Museum for event photography, relax at the Relax & Wellness Center spa, or catch a game at Campus Den Novi sports venue after your appointment.

Question 15

What dessert or food spots are close to Warby Parker at Twelve Oaks Mall?

Accepted Answer

Nearby you will find Mrs. Fields bakery and dessert shops, Sanders Fine Chocolates candy store, Hickory Farms Holiday Market gift shop, and Williams-Sonoma for kitchen supplies and specialty foods.

Warby Parker Twelve Oaks Mall

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