Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.9
191 reviews
5 stars
185
4 stars1
3 stars1
2 stars0
1 star
4
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for their exceptional, friendly, and knowledgeable service, highlighting specific employees like Andreana, Bayda, and Mahasen.
Expertise
Many reviews noted the staff's expertise in helping customers choose the right glasses and lenses, with particular appreciation for the thoroughness of Dr. Habib.
Atmosphere
The store was described as welcoming and comfortable, with a friendly environment that made customers feel at home during their visits.
Product Selection
Customers appreciated the wide selection of frames and lenses available, noting that the store had options that met various needs and preferences.
- SDSean DwyerDec 19, 20255.0Spectacular customer service, I will be bringing my son here for every set of new glasses moving forward.
- YHYour man in the hat!Dec 2, 20255.0I very much prefer this location. There may be a little more time here than other stores- to make these important decisions. The management and staff are all terrific, and patient. Andreanda went out of her way to help me, which is both a rare and valued service when one is spending much money on a product that one will live with for a long time. I could tell that management supported very positive customer service.
- TSTimothy SpriggsDec 1, 20255.0I came into LensCrafters needing new glasses and the two ladies Andreana and Bayda most accommodating, knowledgeable, and based on customer service bought 1 everyday and sunglasses. The power of knowledge of the products was outstanding. Will definitely be back!
- TLTony LasalaNov 15, 20255.0Andria & Staff did a wonderful job w/all, medical, ins/cost, stylish choices, all very professional/personable - I'll certainly recommend to family & friends - Thanks again - Anthony
- TKTodd KentNov 8, 20255.0Andreana is a fantastic vision specialist! She walked us through numerous options on frames and lenses. Also, gave great advice! Her personality, expertise, and informative low-pressure style was a delight ... and appreciated. Oh ... Andreana will do her best to get you the best deal as well.
Frequently Asked Questions About LensCrafters at Macy's
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters at Macy's in Novi offer?
LensCrafters at Macy's offers comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
Which designer eyewear brands are available at LensCrafters at Macy's?
They carry designer brands such as Oakley, Ray-Ban, Prada, Burberry, Versace, Dolce & Gabbana, Michael Kors, Coach, and more.
Does LensCrafters at Macy's accept vision insurance plans?
Yes, they accept most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
What are the store hours for LensCrafters at Macy's in Novi?
The store is open Monday through Saturday from 10:00 AM to 9:00 PM and on Sunday from 11:00 AM to 8:00 PM.
Can I schedule an eye exam appointment online at LensCrafters at Macy's?
Yes, you can schedule an eye exam online by visiting their appointment scheduling link on the LensCrafters website.
What payment options are accepted at LensCrafters at Macy's?
They accept payments via debit cards, credit cards, Apple Pay, and Android Pay.
Is LensCrafters at Macy's wheelchair accessible?
Yes, the location has a wheelchair accessible entrance to accommodate customers with mobility needs.
Where exactly is LensCrafters located within Macy's?
LensCrafters is located inside Macy's at 27550 Novi Rd in the Macy's Twelve Oaks shopping center in Novi, Michigan.
What nearby places can I visit before or after my appointment at LensCrafters?
You can visit nearby locations such as Starbucks for coffee, Lakeshore Grill for dining, CHANEL Fragrance & Beaute at Macy's for beauty products, and the Macy's Locker Room for additional shopping.
Are there other stores within Macy's Twelve Oaks that complement a visit to LensCrafters?
Yes, you can explore nearby stores like Sunglass Hut for additional eyewear options, Finish Line for shoes, and Benefit Cosmetics BrowBar Beauty Counter for beauty services.
How can nearby Starbucks or Lakeshore Grill enhance my visit to LensCrafters?
Customers can enjoy a coffee break at Starbucks before their eye exam or grab a meal at Lakeshore Grill afterward, making their visit more convenient and pleasant.