Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.9
188 reviews
5 stars
182
4 stars1
3 stars1
2 stars0
1 star
4
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and knowledgeable, creating a welcoming atmosphere.
Expertise
The optometrists and staff demonstrated thorough knowledge and provided detailed explanations about vision care and eyewear options.
Personalized Experience
Many reviews highlighted the personalized attention given to customers, ensuring their specific needs and preferences were met.
Product Selection
The store was noted for its wide selection of frames and lenses, with staff assisting customers in finding the perfect fit.
Mixed Experiences
While most feedback was positive, there were a few reports of unprofessional behavior from some staff members, indicating inconsistency in service.
- TLTony LasalaNov 15, 20255.0Andria & Staff did a wonderful job w/all, medical, ins/cost, stylish choices, all very professional/personable - I'll certainly recommend to family & friends - Thanks again - Anthony
- TKTodd KentNov 8, 20255.0Andreana is a fantastic vision specialist! She walked us through numerous options on frames and lenses. Also, gave great advice! Her personality, expertise, and informative low-pressure style was a delight ... and appreciated. Oh ... Andreana will do her best to get you the best deal as well.
- TWTisha WatsonAug 25, 20255.0Staff is always helpful and knowledgeable definitely would recommend!
- MMMAug 18, 20255.0Dr. Habib was very nice , thorough and helped me understand my vision better. I have never had a doctor explain the way she did. Thank you. The lenses were out of my budget but I will definitely go back to Dr Habib in the future. The lady greeting people in the front and answering the phone was very nice and helpful as well.
- VVVictoriaAug 7, 20255.0This was my first visit to LensCrafters and I will be coming here regularly! Excellent customer service and wonderful overall experience. Both Dr. Habib and Bayda were very friendly and helpful and I would highly recommend this location!
Frequently Asked Questions About LensCrafters at Macy's
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters at Macy's in Novi offer?
LensCrafters at Macy's offers comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
Which designer eyewear brands are available at LensCrafters at Macy's?
They carry designer brands such as Oakley, Ray-Ban, Prada, Burberry, Versace, Dolce & Gabbana, Michael Kors, Coach, and more.
Does LensCrafters at Macy's accept vision insurance plans?
Yes, they accept most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
What are the store hours for LensCrafters at Macy's in Novi?
The store is open Monday through Saturday from 10:00 AM to 9:00 PM and on Sunday from 11:00 AM to 8:00 PM.
Can I schedule an eye exam appointment online at LensCrafters at Macy's?
Yes, you can schedule an eye exam online by visiting their appointment scheduling link on the LensCrafters website.
What payment options are accepted at LensCrafters at Macy's?
They accept payments via debit cards, credit cards, Apple Pay, and Android Pay.
Is LensCrafters at Macy's wheelchair accessible?
Yes, the location has a wheelchair accessible entrance to accommodate customers with mobility needs.
Where exactly is LensCrafters located within Macy's?
LensCrafters is located inside Macy's at 27550 Novi Rd in the Macy's Twelve Oaks shopping center in Novi, Michigan.
What nearby places can I visit before or after my appointment at LensCrafters?
You can visit nearby locations such as Starbucks for coffee, Lakeshore Grill for dining, CHANEL Fragrance & Beaute at Macy's for beauty products, and the Macy's Locker Room for additional shopping.
Are there other stores within Macy's Twelve Oaks that complement a visit to LensCrafters?
Yes, you can explore nearby stores like Sunglass Hut for additional eyewear options, Finish Line for shoes, and Benefit Cosmetics BrowBar Beauty Counter for beauty services.
How can nearby Starbucks or Lakeshore Grill enhance my visit to LensCrafters?
Customers can enjoy a coffee break at Starbucks before their eye exam or grab a meal at Lakeshore Grill afterward, making their visit more convenient and pleasant.