Business Details
About
OptometryEye Care Center
Doctors of Optometry - Twelve Oaks Mall is the local eye doctor to see for all of your eye care needs in Novi, MI. As your local Novi optometrist, Doctors of Optometry - Twelve Oaks Mall can help diagnose, treat, and detect subtle changes in your eyes year over year. Come visit our offices at 27380 Novi Rd Novi, MI 48377 and let us help you see and look your best. Our doctors are here to provide the professional eye care near you, to guarantee you have the clearest vision. Call today to schedule an appointment for your annual eye exam.
Details
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.9
293 reviews
5 stars
278
4 stars
9
3 stars0
2 stars0
1 star
6
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, helpful, and professional demeanor of the staff and doctors.
Expertise
Many reviews highlighted the thoroughness and knowledge of the doctors, particularly Dr. Redwood, who was frequently mentioned for his detailed explanations and patient care.
Experience
Overall experiences were described as enjoyable and efficient, with many customers noting the ease of the process from eye exams to selecting glasses.
Attention to Detail
Customers appreciated the staff's attentiveness to individual needs and concerns, ensuring a personalized experience.
Mixed Feedback on Sales
While many praised the service, some customers expressed dissatisfaction with sales tactics, mentioning pressure to add extra fees.
- JNJoe NagyNov 15, 20255.0Dr Redwood is great.
- AOAndy OsbonNov 4, 20255.0The entire staff was very nice and extremely helpful. Gil and Jeff helped with my needs and provided helpful tips and information. Dr. Edward Redwood was phenomenal. Performed my eye exam and was nice and thoughtful. Great team. I would highly recommend this lenscrafters location for your eye care needs.
- SMStephanie MullinixSep 15, 20255.0Hands down the most friendly, quickest, and best experience I’ve had at an eye appointment.
- AMAngela MaueAug 23, 20255.0The exam went so well the eye doctor was very knowledgeable about the appointment that I was having, and he asked the right questions and explained everything to me and my mom in great detail
- SMSteve MilesAug 12, 20255.0The most personable staff around. They have taken care of me and my kids for 25 years.yruly the best!
Frequently Asked Questions About Doctors of Optometry - Twelve Oaks Mall
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What is involved in an eye exam?
An eye exam involves a series of simple but comprehensive tests that allow your optometrist to assess your vision and your eye health. Your optometrist will discuss the results of your eye exam with you and determine the right prescription to help you to see your best.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
Why is it important to get an annual eye exam at Doctors of Optometry - Twelve Oaks Mall?
An annual eye exam can detect eye health issues and general health problems like diabetes and high blood pressure early, allowing for timely treatment. It also updates your glasses or contact prescription.
What can I expect during an eye exam at Doctors of Optometry - Twelve Oaks Mall?
The eye exam includes a series of simple but comprehensive tests to assess your vision and eye health. The optometrist will discuss results and determine the right prescription for you.
Is a contact lens exam different from a regular eye exam at this location?
Yes, after a comprehensive eye exam, a contact lens fitting involves detailed measurements to select appropriate lenses. There is an additional fee for contact lens fitting and evaluation.
What are the business hours of Doctors of Optometry - Twelve Oaks Mall?
The office is open Monday to Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Where is Doctors of Optometry - Twelve Oaks Mall located?
It is located at 27380 Novi Rd, Suite D172, in the Twelve Oaks Mall, Novi, MI 48377.
What payment options are accepted at Doctors of Optometry - Twelve Oaks Mall?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Does Doctors of Optometry - Twelve Oaks Mall have wheelchair accessible entrances?
Yes, the office features wheelchair accessible entrances to accommodate all patients.
What nearby shopping options can I visit after my eye care appointment?
After your visit, you can explore several stores inside Twelve Oaks Mall such as Sephora for beauty supplies, Kay Jewelers for jewelry, The Buckle for clothing, and Vans for shoes.
Are there any nearby places to grab a drink or snack near Doctors of Optometry - Twelve Oaks Mall?
Yes, Totally Tea offers bubble tea and other beverages, and Zoup! Fresh Soup Company provides soups and sandwiches within Twelve Oaks Mall.
How can I use nearby transit or services to easily find Doctors of Optometry at Twelve Oaks Mall?
You can use rideshare services like Uber to reach the 27380 Novi Rd location inside Twelve Oaks Mall conveniently. This can help especially if parking or directions are challenging.