The staff is consistently described as friendly, helpful, and professional, providing excellent customer service.
Expertise
Customers appreciate the knowledgeable and thorough staff, particularly in addressing hearing aid needs and concerns.
Insurance Issues
Some customers expressed disappointment regarding insurance acceptance, particularly for those with specific plans, leading to negative experiences.
Overall Experience
Many reviews highlight positive experiences, with customers feeling welcomed and satisfied with the care received.
SB
Stephen Babcock
5 days ago
5.0
Leigh Ann Holmes does an excellent job finding the right hearing aids for your situation. Nice people!
PH
Priscilla Hinze
Jul 26, 2025
5.0
Leann is professional and yet takes a personal interest in those she serves. She’s a great listener and responds to concerns with suggestions and support.
MB
Marcia Brown
Apr 4, 2018
5.0
The staff is wonderful to work with. Never felt rushed or left feeling overwhelmed. Very knowledgeable, and they never pressured. I will go back for all my hearing needs.
AudioNova specializes in audiology services and offers hearing aids and related healthcare products.
What are AudioNova's business hours?
AudioNova is open Monday through Friday from 8:30 AM to 5:00 PM and is closed on Saturdays and Sundays.
Is it possible to schedule an appointment with AudioNova online?
Yes, you can schedule both in-person and virtual appointments through their website at https://hearmichigan.com/locations/east-muskegon-mi/.
How can I contact AudioNova?
You can contact AudioNova by phone at +1 231-737-0527 or by email at info@audionova.com.
Where is AudioNova located?
AudioNova is located at 1155 E Sherman Blvd, Muskegon, MI 49444, USA.
Does AudioNova have a social media presence?
Yes, AudioNova has a Facebook page accessible at https://www.facebook.com/548767468565082 under the username AudioNovaUS.
What nearby financial services are available close to AudioNova?
Near AudioNova, you can find Western Union and LibertyX Bitcoin ATM for money transfer and currency exchange services.
Are there any pharmacies near AudioNova?
Yes, Walgreens is located nearby offering pharmacy services, vitamins, and supplements.
What healthcare facilities are close to AudioNova?
Nearby healthcare facilities include Muskegon Hearing & Speech Center, Shoreline Pediatrics PLC, Trinity Health Medical Center - Medical Pavilion, and various doctors and specialists.
Can customers combine visits to AudioNova with other local services?
Yes, customers can conveniently access hearing care at AudioNova and also visit nearby places like Walgreens for pharmacy needs or grab a rental at the Redbox kiosk.