Kroger Pharmacy

Reviews

• CP

  C pierce

  3 days ago
  1.0
  Horrible customer service, horrible attitudes! Consistently misinform patrons. They will say one thing, then say they never said that. Tell you your prescription will be ready at 2pm but when you show up at 5pm to pick up it still won't be ready and the staff will tell you "I dont know who told you it would be ready but you didnt talk to me," totally rude and ridiculous. You would think for a place that recieves $1000's from you and your insurance, they would appreciate your business or at the very least treat you with respect!
• RT

  Rachel Terry

  Nov 2, 2025
  1.0
  This is the last time using Kroger pharmacy. They have made several mistakes since I've changed over. But this is a huge mistake. Went to pickup scripts there were three ready ok no problem I get the other one another day. I called to refill the fourth they say they physical scanned it so it's impossible that I don't have it! Well I definitely didn't get it so they may have scanned it, but didn't put it in the bag! So no script for a whole month due to there mistake! 😡 I'm more than pissed how can u mess up that bad!!
• SA

  Samantha Anteau

  Oct 16, 2025
  1.0
  This pharmacy keeps going down hill. I get messages my meds are ready. Drive 25 minutes just for it to not be done. Shouldn't take days.
• AM

  April Myers

  Sep 7, 2025
  1.0
  The service is terrible! They take forever to fill a prescription. They don't answer the phone. They're just awful.
• CL

  Chri Lee

  Aug 13, 2025
  2.0
  We only use this pharmacy for our cats medicine because it's the only pharmacy that gets it around here and without it our cat has back to back seizures. The pharmacy knows this and us well because only one other patient requires this medication at the pharmacy so they know it's importance for epilepsy. Anyways today they said it may not be filled by tonight so my fiance let them know our cat will have seizures until she's dead without it and won't make it to morning. The technician Mike replied "well it's not getting filled any faster with me at this window." The pharmacist standing behind him shook his head and gave a thumbs up like don't listen to this guy. Crazy how the pharmacy had the power to help her seizures stop but decided to make her wait hours, even potentially wouldn't fill it until the following day. Thankfully our cat only had to endure one more seizure and they did fill it tonight and didn't make her try to last until morning. Hopefully there isn't anyone Mike cares about that requires medication and something similar happens. Medicine is extremely important and required to live for some. People like Mike that work in the pharmacy/healthcare in general are just the worst. Treat your patients with the respect they deserve or find another career path. Don't be a Mike.

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