Mental Health ServiceAddiction Treatment CenterMedical TreatmentsPsychiatristPsychotherapy
Sanford Behavioral Health is a residential and outpatient addiction, mental health, & eating disorder treatment center in Greater Grand Rapids, Michigan, serving all of Michigan and beyond. Our facility, Sanford West Behavioral Health Campus, offers excellence in evidence-based practice models in a restorative setting. It houses the first standalone residential eating disorder treatment center in the state.
A psychiatrist-led, multi-disciplinary medical & clinical team with in-person or telehealth options backs all our programs. Our continuum of care includes Assessments, Detox, Residential Treatment, Day Programs (PHP), Supportive Housing, Half-Day Programs (IOP), Outpatient Psychiatry, and group and family therapy.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.