LensCrafters

4.6
213 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
37550 6 Mile Rd, Livonia, MI
48152-3923, United States

Hours

Reviews

4.6
213 reviews
5 stars
188
4 stars
4
3 stars
3
2 stars
1
1 star
17

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, helpful, and professional, often going above and beyond to assist with their needs.

Expertise

Many reviews highlighted the staff's knowledge and expertise, particularly during eye exams and frame selections, contributing to a positive experience.

Product Selection

The store offers a wide variety of frames and lenses, with many customers expressing satisfaction with the options available.

Mixed Experiences

While most feedback was positive, there were a few isolated incidents of poor service or dissatisfaction with specific staff interactions.
  • SS
    Saya
    Dec 23, 2025
    5.0
    Tamika and Estelle were awesome. Very helpful and knowledgeable about MY preferences which I love. Tamika assisted me last year with my frames which were perfect. This year she didn’t disappoint at all. Estelle made sure I could get the frames and lenses that I needed AND wanted staying within my budget. The pink mirror Versace’s ate last year, but these black on black Versace’s gonna FEAST!!!!🥰🥰🥰🥰🥰 Thank you ladies!
  • MC
    Mike Chastine
    Dec 22, 2025
    5.0
    Very professional and pleasant experience.
  • CH
    Channelle H.
    Dec 21, 2025
    5.0
    Ashley at LensCrafters truly went above and beyond for us. She took the time and effort to carefully assess my partner's glasses, even though it was a very meticulous fix and there was a real possibility we could’ve been turned away. Instead of rushing or saying no, Ashley took a good look, felt confident in her skills, and got the job done! Thanks to her patience, expertise, and dedication, my partner can now use his glasses again and actually see clearly. We’re incredibly grateful for her outstanding customer service and professionalism. Ashley is a true asset to LensCrafters! :)
  • DC
    Dejuan Crawford
    Dec 3, 2025
    5.0
    The employees were amazing Andreana and Bayda and Mahasen these employees are extraordinary took the time to carefully make sure not only did they fit but they were the right color when they did the transitions very attentive employees very professional lots of options with the glasses amazing selections name brands to choose from so I took a while and they were very patient with me I will come back to LensCrafters every time I need glasses this is my third pair of Versace and every pair is amazing I love this place
  • DT
    D Thomas
    Dec 3, 2025
    5.0
    Estella was great! She’s always been great since my husband, and I, have been coming here. Dr. Brown was wonderful. She explained everything she was checking and explained how my vision has changed. See y’all next year. 🤓

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.