LensCrafters

4.6
208 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
37550 6 Mile Rd, Livonia, MI
48152-3923, United States

Hours

Reviews

4.6
208 reviews
5 stars
183
4 stars
4
3 stars
3
2 stars
1
1 star
17

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently described as friendly, helpful, and professional, providing exceptional customer service experiences.

Expertise

Customers praised the thoroughness and professionalism of the optometrists, highlighting their ability to explain procedures and options clearly.

Positive Experiences

Many reviews reflect enjoyable visits, with customers expressing satisfaction with their overall experience and willingness to recommend the location.

Product Selection

While the selection of frames is generally appreciated, some customers noted that prices can be higher compared to other retailers.

Repair Services

The store is recognized for its efficient repair services, with staff going above and beyond to assist customers with adjustments and fixes.
  • MS
    Matt Szado
    Nov 11, 2025
    5.0
    I walked in with glasses that I purchased online, hoping that someone could help adjust them to better fit my face. Camille was very welcoming and happy to help. She very quickly made the adjustments and I was in and out. Such a good experience - you can tell she has a lot of experience and that she is generally a good human being. Thank you!
  • SR
    Subhasish Roychoudhury
    Nov 9, 2025
    5.0
    LensCrafters in Livonia laurel park was so great!! indira and Estella were beyond awesome . They balance kindness professionalism and competence all together . They welcomed me the moment I walked into the store. I walked in to get my favorite Maybach’s repaired . This particular store doesnot even carry this brand but they skillfully repaired my glasses with a smiling face and gave me information on LensCrafter which carries this brand . The staff was not only nice to me … they were treating each and everyone who walked into the store with the same level of courtesy and kindness . I plan on buying my next Maybach’s from LensCrafters Southfield
  • KB
    Kenny Beasley
    Nov 7, 2025
    5.0
    Estella was great and gave me some great feedback. As a 1st timer needing glasses she was very patient and informative and made my 1st time a breeze. Thank you Estella for making my experience great, I will always visit you for new glasses and eye exams!!
  • PL
    Paul Losert
    Oct 18, 2025
    5.0
    Friendly, professional, skilled
  • ST
    SHEREE THOMPSON
    Oct 8, 2025
    5.0
    I had a great experience here! The lady who checked me in was very nice! The doctor was very thorough and funny! Also the lady who checked me out was very nice and friendly.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.