Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
525 reviews
5 stars
484
4 stars
12
3 stars4
2 stars3
1 star
22
What are people saying?
AI-generated from recent customer reviews
Staff Performance
The staff is frequently described as friendly, helpful, and knowledgeable, contributing to a positive customer experience.
Customer Service
Many customers praised the excellent customer service, highlighting the staff's patience and willingness to assist with questions and concerns.
Eye Exam Experience
The eye exams are generally reported as thorough and informative, with doctors taking time to explain results and address patient needs.
Appointment Issues
Some customers expressed frustration with appointment scheduling and wait times, indicating a need for improvement in managing patient flow.
Product Quality
Customers appreciate the selection of glasses and the quality of products, although some noted high prices for certain items.
- ESEmily SOct 9, 20255.0Great Staff! Love getting new frames here!
- CSChene SchaeferOct 8, 20251.0Took my mother here for an eye exam — terrible experience. It took 1 hour and 30 minutes even though there was only one person ahead of us. Once they realized we were only there for the exam and prescription, not to buy their expensive glasses, we were treated unfairly. They wouldn’t even provide my mother’s PD (pupillary distance). We had to go across the street to Clarkson Eye Care, where they gave it to her free of charge. We will not be coming back here. Nothing but disrespectful staff and pushy upsellers. The optometrist was respectful, but none of the three receptionists were.
- AGAndy GaitherSep 28, 20255.0The staff was very helpful
- ASAna StellaAug 28, 20255.0Repectuosas, cortes, buen servicio y atención
- LDLinda DesmondAug 23, 20255.0The doctor was extremely through. I have wet AMD and see a specialist regularly so I am pretty familiar with the testing and she didn't miss a beat. She took the time to explain wet AMD and even asked what vitamins I was taking, if any, to delay the progression of any deterioration of my vision. The store staff was very helpful and we picked out three frames that I just love. He listened to where I needed to be price wise and made that happen. I am especially happy with the treatment and service I received and would recommend them anyone. It was a truly pleasurable experience.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters offer at this location?
LensCrafters offers comprehensive eye exams using the latest vision technology, premium lens solutions, and a wide range of designer eyewear brands.
Which designer brands are available at LensCrafters?
LensCrafters carries designer brands including Oakley, Brooks Brothers, Ralph Lauren, Vogue, Ray-Ban, Coach, Burberry, Versace, Michael Kors, Polo, DKNY, Armani Exchange, and Sferoflex.
Does LensCrafters accept vision insurance?
Yes, LensCrafters accepts most vision insurance plans such as EyeMed, Aetna, Humana, United Healthcare Vision, and Davis Vision by Versant Health.
What are the store hours for LensCrafters?
LensCrafters is open Monday through Thursday from 10:00 AM to 7:00 PM, Friday and Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.
What payment methods can I use at LensCrafters?
You can pay using American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, and Visa.
Is there wheelchair access at LensCrafters?
Yes, LensCrafters has a wheelchair accessible entrance for customer convenience.
Where is LensCrafters located in Lansing?
LensCrafters is located at 5726 W Saginaw Hwy, inside the Lansing Mall in Lansing, Michigan, 48917-2457.
Are there any nearby beauty salons customers can visit before or after their appointment at LensCrafters?
Yes, nearby beauty salons include Supreme Belles and Gents Beauty Salon, MasterCuts, Cleopatra Salon, and Nancy's Nails & Spa LLC, all located near Lansing Mall.
What nearby dining options are available around LensCrafters?
Houlihan's, an American restaurant, is located near LensCrafters at Lansing Mall, offering a convenient dining option before or after your visit.
Can I schedule an eye exam appointment online for LensCrafters?
Yes, you can schedule an eye exam appointment online through LensCrafters' scheduling link.