Dr. James Coon, Optometrist, and Associates - Kentwood

4.9
1399 reviews
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Business Details

2974 28th St SE, Kentwood, MI
49512, United States
(616) 949-2120
https://eyedoctors.pearlevision.com/mi/kentwood/2974-28th-st-se.html
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About

OptometryEye Care CenterPV OD
Dr. James Coon, Optometrist, and Associates - Kentwood is your neighborhood eye doctor located at 2974 28th St SE. Your Kentwood eyecare center offers genuine eye care where your eye health and wellness is our primary focus. Annual eye exams are a recommended cornerstone for ensuring the health of your eyes. In addition to checking for changes in your vision and updating your prescription, we will also look at your overall eye health, internally and externally. Prevention and early detection are keys to maintaining healthy eyes, as some eye health issues have no immediate symptoms but can still cause damage if left untreated. That’s why regular check-ups are critical.

Location

Dr. James Coon, Optometrist, and Associates - Kentwood
2974 28th St SE, Kentwood, MI
49512, United States

Hours

Reviews

4.9
262 reviews
5 stars
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What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly, professional, and helpful staff, highlighting their attentiveness and willingness to assist.

Doctor Expertise

Dr. Gelfius and other doctors received high marks for their thoroughness, knowledge, and ability to explain procedures and options clearly.

Pricing Concerns

Several reviews mentioned dissatisfaction with the high prices of glasses and the lack of insurance coordination, leading to frustration among some customers.

Efficiency

Many customers appreciated the quick appointment times and efficient service, noting that their visits were handled promptly without sacrificing quality.
  • 3H
    31 HONCHO
    Jan 6, 2026
    5.0
    Just want to say the entire staff gave excellent treatment not only to me but every customer in the building
  • SS
    Sheena S
    Oct 14, 2025
    3.0
    The prices on the glasses here are so much higher than Google prices, I was told today "just charge your insurance" wow. Crazy or don't up-change 50- 200%. Dr James C was great though.
  • GB
    Gina Menuez Borton
    Oct 3, 2025
    5.0
    I had a concern about my eye health, and the office was able to get me in quickly, which I really appreciated. Dr. Coin is truly excellent at what he does — he took his time during the exam, explained everything clearly, and made sure I fully understood what was going on. His technical knowledge of eye health is outstanding, and it’s clear he holds himself to a high standard when it comes to patient care. On top of that, everyone in the office was kind, professional, and helpful. It was a great experience from start to finish. Highly recommend!
  • IT
    Ian Trall
    Sep 11, 2025
    5.0
    Very helpful and informative, super polite
  • CH
    Chantal Hazel
    Aug 13, 2025
    5.0
    Very professional and gave me several options to help my situation and they are very knowledgeable il
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Frequently Asked Questions About Dr. James Coon, Optometrist, and Associates - Kentwood

What are the primary services offered at Dr. James Coon, Optometrist, and Associates - Kentwood?

They offer annual eye exams and comprehensive eye care focusing on eye health and wellness, including vision checks and early detection of eye health issues.

What are the business hours for Dr. James Coon, Optometrist, and Associates - Kentwood?

They are open Monday 10:00-19:00, Tuesday, Thursday 09:00-18:00, Friday 09:00-17:00, and Saturday 09:00-16:00. The office is closed on Wednesday and Sunday.